Corrine Bowcott
Calgary,Alberta
Summary
Dynamic pet grooming professional with extensive experience at Dshaggin Waggin Mobile Spa, excelling in breed-specific grooming and client relationship building. Known for problem-solving and creative grooming designs, I consistently enhance customer satisfaction and loyalty, grooming over 30 pets weekly while educating owners on proper care techniques.
Overview
28
28
years of professional experience
Work History
Contract Groomer
Various Grooming Salons
07.2022 - Current
- Cut and styled pet hair according to client speciations to prevent matting and tangling.
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
- Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
- Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
Pet Stylist/Shop Owner
Dshaggin Waggin Mobile Spa
02.2017 - 06.2022
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
- Continuously updated knowledge on new pet styling trends and products, staying current with industry developments.
- Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
- Used Groomsoft to maintain animal behavior, health and care records.
- Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
- Groomed 30 dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
Pet Stylist/Salon Owner/Operator
Funknfur Dog Spa
03.1997 - 04.2017
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Handled difficult customers diplomatically while addressing concerns promptly, minimizing negative feedback or potential conflicts.
- Groomed 56 dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
- Mentored junior groomers in best practices, improving overall team performance and skillsets.
- Demonstrated expertise in various grooming styles and techniques to accommodate diverse breeds and sizes of pets.
- Developed creative solutions for challenging pet styling requests, exceeding customer expectations with every finished product.
Education
Associate of Arts - Business
Camosun College
Victoria, BC06-1997
No Degree - Pet Grooming
Puppy Love Training Academy
Victoria, BC04-1996
Skills
- Animal handling expertise
- Problem-solving
- Nail trimming and filing
- Fur cutting techniques
- Canine anatomy
- Gentle restraint methods
- Safe lifting techniques
- Patience and empathy
- Animal behavior
- Appointment scheduling
- Breed-specific grooming
- Creative grooming designs
Accomplishments
- Achieved being a best selling author in Journey to Riches uncover your Hidden Potential
- Achieved being on a reality show in Victoria, BC for business development.
- Achieved a six figure business 2 times in this industry.
- Achieved 120 Hour TEFL certification for teaching english as a second language.
Languages
Spanish
Limited Working
Timeline
Contract Groomer
Various Grooming Salons
07.2022 - Current
Pet Stylist/Shop Owner
Dshaggin Waggin Mobile Spa
02.2017 - 06.2022
Pet Stylist/Salon Owner/Operator
Funknfur Dog Spa
03.1997 - 04.2017
Associate of Arts - Business
Camosun College
No Degree - Pet Grooming
Puppy Love Training Academy
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