Dynamic professional with cash handling expertise and strong listening skills, honed at Royal Bank of Canada. Proven ability to maintain accuracy in financial transactions and foster customer relationships, driving repeat business. Committed to regulatory compliance and account maintenance, ensuring a seamless customer experience while enhancing store appeal at Ricki's.
Work History
Sales Associate
Ricki's
12.2024 - 03.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Central Teller
Royal Bank of Canada, RBC
05.1996 - 01.2019
Improved customer satisfaction by efficiently processing transactions and addressing inquiries.
Upheld confidentiality standards when dealing with sensitive customer information or financial documents.
Reduced errors by regularly reviewing account documentation, verifying details, and correcting inaccuracies as needed.
Strengthened communication skills through interaction with diverse clientele, understanding their unique banking needs.
Mechanical Engineer - Internship/Coop at Transportation & Infrastructure - Government of NLMechanical Engineer - Internship/Coop at Transportation & Infrastructure - Government of NL