Patient Financial Services Representative II - Skilled Nursing Biller (SNF)/Follow Up
Oak Valley Hospital District
05.2024 - 11.2024
Clerical tasks to audit and collect patient accounts
Send statements, investigate and maintains records and reports on delinquencies, maintains contact with third party payors, institutes collection process, and meet with patients about billing questions
Prepare accounts for assignments and/or establishes payment plans for delinquent accounts
Answer incoming phone calls
Assistant Business Office Manager
Vintage Faire Nursing and Rehabilitation
05.2022 - 08.2023
Provided clerical and administrative assistance to support the Office Manager and Administrator of the facility
Some duties involved verifying patient insurance information, collections/ accounts receivable, and other accounting activities and clerical support as assigned
Assist in organizing, documenting, processing and reporting on financial transactions including, but not limited to, accounts receivable, deposits, and billing
Track, update and report on facility/patient/resident census changes
Verify patient insurances and completion of necessary paperwork, etc
Provide backup for office staff members (answering phones, covering for reception, etc.)
Data entry, report creation, spreadsheet updates as directed and needed for the department
Waitress/Manager
Country Skillet Restaurant
12.2014 - 03.2023
Greet customers
Serve beverages and food
Ensure the customers satisfied
Take payments from customers
Perform cleaning duties
Supervise other employees
Take delivery orders
Stock merchandise
Order merchandise for restaurant
Unit Clerk
Central Valley Specialty Hospital
08.2021 - 05.2022
Greeting patients and visitors and attending to their queries
Answering, screening, and routing incoming calls
Managing patient appointments, admissions, and discharges
Capturing patient information into the database and performing back-ups
Transferring patients' medical information from the nurses' records to patients' medical records
Referring inquiries to nurses and doctors
Ensuring the smooth operation of the unit by adhering to policies and procedures and reporting on changes that have to be made
Checking unit supplies, anticipating inventory requirements, placing orders, and overseeing receipt of the supplies
Maintaining a safe and hygienic environment by adhering to infection-control regulations
Reporting orders given by the doctor relating to patients' dietary and medication requirements
Ward Clerk
Garden city
11.2018 - 02.2021
Schedule appointments
Input orders/labs
Admissions
Faxing/scanning
Answer telephones
Send referrals needed for patients care
Trustworthy
Hard worker
Fast learner
Administrative Assistant
Brandel Manor
09.2018 - 02.2019
File and sort medical documents
Make appointments for patients
Answer all phones calls
Answer patient call lights
Check medical insurances
Update software systems
Receptionist
Western Dental & Orthodontics
04.2018 - 11.2018
Greet patients
Check in patients for appointments
Verify insurances and billing information
Update patient information
Answer phone calls
Stock merchandise
Cleaning duties
Open and close store
Cash handling
Education
High school - General ed
Manteca, CA
05.2014
Skills
Accounting
Accounting software
Server
Sales
Customer Service
Training
Patient care
Microsoft Word
Microsoft Outlook
Office management
Front desk
Clerical experience
Accounts receivable
Training & development
Supervising experience
Cash handling
Cash register
Computer skills
Practice management
Budgeting
Medical terminology
Nursing
Phone etiquette
Communication skills
Medical records
Documentation review
Hospital experience
Multi-line phone systems
Data entry
Microsoft Excel
QuickBooks
Microsoft Office
Administrative experience
Medical billing
Time management
Organizational skills
Bookkeeping
Typing
Word processing
Certification
Driver's License
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Timeline
Patient Financial Services Representative II - Skilled Nursing Biller (SNF)/Follow Up
Quality Improvement and Population Health Intern at Oak Valley Hospital DistrictQuality Improvement and Population Health Intern at Oak Valley Hospital District