Corrin Cole
Orangeville,Ontario
Summary
Seeking Employment within a business where I'm able to utilize my customer service skills while contributing to your businesses success and learning new skills along the way.
Overview
18
18
years of professional experience
Work History
Chargeback Analyst
NTT
11.2019 - Current
- Investigated disputed credit or debit card transactions.
- Identified fraud and reported suspected cases to appropriate contact.
- Resolved disputes by processing refunds and debits to cardholders or merchants.
- Handled day-to-day accounting processes to drive financial accuracy.
- Communicated with Cardholders via phone and online portal to inform them of updates regarding their case.
- Analyzed and processed Merchant credits appropriately.
Reading Tutor
UGDSB
09.2014 - 11.2019
- Worked with students in Grad 1 through 5 on reading comprehension.
- Taught reading comprehension and to improve reading skills.
- Conducted assessments to determine comprehensive understanding of materials.
- Provided positive feedback often to encourage continued reading success.
Bartender
Fusion Cafe
09.2005 - 10.2008
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Bramalea Secondary School
Brampton, ONSkills
Excellent communication skills
Detailed evaluations ad attention to detail
Transition and adapt well to new job tasks
Microsoft Excel
Salesforce
TS2
Volunteer Work
Previous member of Council at Princess Margaret P.S where I assisted in organizing school events and fundraisers.
Timeline
Chargeback Analyst
NTT
11.2019 - Current
Reading Tutor
UGDSB
09.2014 - 11.2019
Bartender
Fusion Cafe
09.2005 - 10.2008
High School Diploma -
Bramalea Secondary School
Similar Profiles
Mokhtar WahbaMokhtar Wahba
Network & Security Engineer L3 L4 at NTTNetwork & Security Engineer L3 L4 at NTT
JEGAN VASU NATH KASINATHANJEGAN VASU NATH KASINATHAN
Transformational Consultant at NTTTransformational Consultant at NTT
Ben TenniswoodBen Tenniswood
Client Architect at NTTClient Architect at NTT
RAYHANUL ISLAMRAYHANUL ISLAM
Technical Sales Specialist | Outbound Tele Sales at NTTTechnical Sales Specialist | Outbound Tele Sales at NTT
Robyn CartwrightRobyn Cartwright
Inventory Manager at The Taylor GroupInventory Manager at The Taylor Group