Corrie Thompson
Fort Frances
Summary
Experienced Supervisor bringing 7 years of quality performance in developing and overseeing the delivery of supports and managing personnel. Skilled in mentoring team members to deliver exceptional supports and building team morale through effective communication and positive performance feedback. Accustomed to a fast paced environments and can manage competing priorities with superior results.
Overview
24
24
years of professional experience
Work History
CSS Supervisor
CLFFD
08.2017 - Current
- Applied strong leadership talents and problem-solving skills to maintain program requirements and team cohesion.
- Consistently addressed personnel issues firmly and fairly, led investigations, recommended conclusions, delivered discipline including terminations as necessary
- Evaluated employee performance and coached and trained to develop skills. Focused on individual learning needs rather than blanket approach.
- Created and fostered a positive work environment focused on capitalizing on individual talents
- Maintained QAM compliance as well as adhered to agency policies and procedures, collective agreement, and senior management directions.
- Mentored and developed in some capacity every supervisor that is currently on our team.
- Handled complaints from supported individuals or their family and worked with them to develop solutions.
- Collaborated and liaise with external agencies and resources to promote and develop best coordinated supports for individuals
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Certified CPI instructor that delivers quality training to staff
- Former scheduler 2017-2021. Created and developed the modern CLFFD scheduling system and procedures. Envisioned, created and developed the Flex positions.
- Participated on the negotiating Committee and developed valuable experience prepping for two arbitrations. My hard work, planning and direct involvement led to the favorable outcome on the scheduling arbitration.
Residential Program Worker
LVNPSHC
11.2001 - 09.2017
- Provided residential support and services to individuals that live with complex mental illness, intellectual, or physical disability. Demonstrated a comprehensive understanding of the complexities of the illness or disability.
- Developed individual formal and informal community support networks with tenants.
- Promoted tenant involvement in the operation of the building and foster a supportive community amongst the tenants.
- Facilitated programming designed to promote self-esteem, budgetary responsibility, life skills, coping skills or community and social engagement.
- Reviewed and created lease agreement annually for tenants.
DSP
CLFFD
05.2000 - 08.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility with a focus on integrity.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, provided guiding and support to new staff.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Delivered quality supports in a manner preferred by the individual
Secretary Treasuer
Cupe Local 65
11.2002 - 10.2016
- Respected and uphold fiduciary responsibility to the local.
- provide leadership talent to the various units in the local.
- manage the financial affairs of the local including signing authority.
- Create annual budget for members to approve of.
- Make available all records to trustees for audits biannually and provide monthly detailed reports to the membership.
- Responsible for maintaining, organizing, safeguarding all supporting documents, authorizations, invoices, checks, claims and all other relevant documentation as well as receive all revenue and manage according to by-laws and approved budget.
Education
Sociology
Athabasca University
Athabasca, ABSocial Services Worker
Confederation College
Thunder Bay05.2000
Skills
- Respected for Staff Management and Development
- Skilled Collaborator
- Effective Cross-Functional Communicator
- Solutions Orientated Professional with a Desire to Improve Existing Processes While Looking Forward to Future Needs and Possibilites
Timeline
CSS Supervisor
CLFFD
08.2017 - Current
Secretary Treasuer
Cupe Local 65
11.2002 - 10.2016
Residential Program Worker
LVNPSHC
11.2001 - 09.2017
DSP
CLFFD
05.2000 - 08.2017
Sociology
Athabasca University
Social Services Worker
Confederation College
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