Corrie Lof
Smithville,ON
Summary
In the workplace as well as in the home, efficiency and willingness to work hard and be an active team member to maintain and manage whatever needs to be done. Personal and adaptable to meet the unique needs of each client. Committed to give clients a positive experience.
Overview
22
22
years of professional experience
Work History
Independent Contractor
Compassion Care
01.2023 - 06.2023
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Worked efficiently to meet and go beyond customer satisfaction in the timeframe given.
- Independently scheduled and maintained records of appointments, completion of checklist, gas/mileage, as well as hours completed for company payroll.
- Had a pleasant disposition to make clients feel at ease and happy to welcome me into their homes, as well as a police check for reassurance, even while they were absent.
Customer Service Representative
Mark's Work Wearhouse
11.2009 - 03.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Punctual and often working without breaks or over time as needed.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
General Labourer
Henry Westerveld
08.2007 - 11.2009
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Maintained production of appointed area, under supervision of manager.
General Laborer
Jason and Marietta Linde
04.2001 - 08.2007
- Maintained clean and organized workspace, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general tasks as well as supervising employees and managing production,
Education
High School Diploma -
Dunnville Secondary School
Dunnville, ON06-2004
Skills
- Client relationship building
- Customer service
- Willingness to learn
- Organization
- Punctual and reliable
- Dependable and Trustworthy
- Able to do repetitive work
Timeline
Independent Contractor
Compassion Care
01.2023 - 06.2023
Customer Service Representative
Mark's Work Wearhouse
11.2009 - 03.2013
General Labourer
Henry Westerveld
08.2007 - 11.2009
General Laborer
Jason and Marietta Linde
04.2001 - 08.2007
High School Diploma -
Dunnville Secondary School
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