Corra Main
Hamilton,ON
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced restaurant environments. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Tutor
Hamilton Wentworth Catholic District School Board
09.2023 - Current
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Administered standardized tests to assess student strengths and weaknesses.
- Created personalized lesson plans to meet needs of diverse learners.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
SERVER, BARTENDER
BARANGAS ON THE BEACH
04.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Tutor
SCHOLARS
06.2022 - Current
- Prepared and administered tests to assess student understanding of course material.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Demonstrated various teaching techniques to engage students in the learning process.
- Assisted students in developing effective study habits and strategies for success in school.
- Encouraged students to ask questions about topics they did not understand.
- Organized group activities that allowed students to practice problem-solving skills collaboratively.
- Facilitated small-group discussions to increase comprehension of course material.
BARISTA/BARTENDER, PANE & CO
07.2022 - 05.2023
- Took orders for drinks from local guests and delivered them accurately and promptly
- Operated as sole bartender on weekday and weekend shifts
- Maintained a clean and well-stocked bar
- Assessing customer’s needs and preferences and making appropriate recommendations
- Check customers’ identification to confirm legal drinking age
- Prepped beverages, cocktails, and wine orders in adherence to alcohol laws and health regulations
- Cut, store and ensure product quality of all beverage-related perishables.
BARISTA, STARBUCKS
07.2021 - 07.2022
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores
- Recommended products based on solid understanding of individual customer needs and preferences
- Controlled line and crowd with quick, efficient service
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Developed and demonstrated skillful and creative latte art to engage customers
- Made and served brand-specific café beverages with quality and consistency
- Maintained and operated espresso machines, blenders, commercial coffee brewers and other equipment
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily
- POS system handling.
HOSTESS
DONATOS ITALIAN STREETFOOD
03.2020 - 07.2021
- Processed mathematical skills and performed manual configurations
- Maintained high productivity by efficiently processing cash, credit, and debit payments for customers
- Answered telephone and in-person inquiries
- Prepared foods, salads, desserts, and beverages
- Kept track of inventory to ensure the restraint never ran short of napkins, utensils, or paper towels
- Maintained a hygienic kitchen by regularly mopping and disinfecting the workspace
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
CASHIER
FORTINOS LOBLAWS
10.2017 - 03.2020
- Restocked and organized merchandise in front lanes
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Monitored self-checkout systems and provided assistance or intervention when required
- Reviewed weekly sale ads and monitored price changes
- Worked flexible hours and extra shifts to meet business needs
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Checked identification for proof-of-age for alcohol
- Collected and authorized payments of guests
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Arts - Child And Youth Studies
Brock University
St. Catharines, ON04.2024
Cardinal Newman Secondary School
01.2020
Skills
- Detail-oriented
- Customer service
- Food serving and preparation
- Cleaning and sanitizing
- Coordinating orders
- Cash handling
- Payment processing
- Adaptable and flexible
- Smart serve certified
Timeline
Tutor
Hamilton Wentworth Catholic District School Board
09.2023 - Current
SERVER, BARTENDER
BARANGAS ON THE BEACH
04.2023 - Current
BARISTA/BARTENDER, PANE & CO
07.2022 - 05.2023
Tutor
SCHOLARS
06.2022 - Current
BARISTA, STARBUCKS
07.2021 - 07.2022
HOSTESS
DONATOS ITALIAN STREETFOOD
03.2020 - 07.2021
CASHIER
FORTINOS LOBLAWS
10.2017 - 03.2020
Bachelor of Arts - Child And Youth Studies
Brock University
Cardinal Newman Secondary School
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