Cornelius Gray
Modesto
Summary
Results-driven Mentor Specialist with 10 years in educational program development and management. Expertise in Salesforce and team leadership, specializing in individualized transition plans and wellness integration. Enhanced student engagement while maintaining GPA and retention rates in fast-paced environments.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Substitute Instructional Assistant
Sierra Vista Child & Family Services
08.2024 - Current
- Assisted students with special needs in achieving educational goals through tailored strategies and accommodations that enhanced individual learning experiences.
- Supported lead teacher in implementing established lesson plans, ensuring continuity of instruction during their absence.
- Strengthened critical thinking abilities among learners via inquiry-based science lessons encouraging exploration and discovery.
- Promoted social-emotional learning by facilitating activities that nurtured teamwork, communication, and conflict resolution skills among students.
- Navigated challenging student behavior situations with sensitivity and empathy, implementing interventions that maintained a focused and supportive learning environment.
- Monitored student progress to identify areas needing extra support and implemented targeted action plans to foster academic growth.
- Monitored student behavior and administered discipline.
Mentor Specialist
Improve Your Tomorrow
01.2023 - 07.2024
- Oversaw programming for enrichment activities, homework assistance, and leadership development to enhance student engagement and support.
- Proficient in Salesforce, ensuring data integrity and effective tracking
- Pioneered holistic student support, integrating wellness into mentorship, fostering overall student wellbeing
- Successfully met program's annual goals, including GPA, engagement, and retention, demonstrating effective leadership
- Promoted growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Collaborated with teachers, counselors, and administrators to improve access to resources and support for students.
- Provided personalized guidance and support to enhance mentee performance and foster academic growth.
IT Technician
Cross Link Consulting
11.2022 - 12.2022
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Configured systems according to prescribed software and hardware frameworks.
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained servers and systems to keep networks fully operational during peak periods.
Customer Service Representative Team Lead
GoCo Consultants (Part Time)
06.2022 - 10.2022
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Improved overall call center performance with effective coaching and feedback to team members.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Served as liaison between management and staff, effectively communicating updates on company policies and procedures.
- Implemented customer service policies and procedures for consistent performance standards.
Production Associate/Forklift Driver
Tesla Power Plant
09.2020 - 05.2022
- Transporting Tesla car parts and material items throughout warehouse.
- Unloading and loading material for delivery and moving material to various storage areas throughout Tesla warehouse.
- Oversaw quality control processes for packaging and shipping operations at Tesla product.
- Operation of robotics designed to assemble parts, provide equipment for manufacturing and production of Tesla vehicles.
- Maintained machinery to prevent malfunctions and ensure consistent operation.
- Training on a variety of assembly-line tasks to assist with the production of Tesla vehicles.
- Inspected and sanitized surfaces to prevent contamination and uphold safety regulations.
- Sorted metals to separate out high-grade metals for recovery.
- Monitored production lines to ensure quality and efficiency standards were met.
- Followed safety guidelines to maintain a safe working environment for all employees.
Recreation Leader
City Of Oakland Parks And Recreation
06.2014 - 06.2020
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Cultivated strong relationships with children, parents, and staff members during activities.
- Developed positive and productive relationships with kids, parents and staff.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Supervised outdoor excursions such as nature hikes or field trips ensuring adherence to safety guidelines while fostering appreciation for natural surroundings.
- Supervised camper activities, addressing behavioral issues to ensure a safe and inclusive environment while maximizing enjoyment.
- Prepared recreational materials and supplies for activities, ensuring readiness and smooth execution.
Education
Early Childhood Education
The University of Arizona Global
Tucson, AZ 08.2025 - 06.2026
High school diploma -
Oakland Military Institute, College Preparatory Ac
Oakland, CA 01.2011 - 06.2014
Skills
- Classroom Management
- Student Engagement
- Learning Facilitation
- Instructional Strategies
- Positive Behavior Strategies
- Student Supervision
- Instructional Collaboration
- Educational Resource Management
- Classroom Technology
- Digital Literacy
- Effective Communication
- Communication
- Inclusive Practices
- Team Development
Certification
- Certification of Positive Psychology, April, 2024
- Certification of First Aid Mental Health, New Skills Academy, April, 2024
- Certification of Mental Health Awareness, New Skills Academy, April, 2024
- Certification of Mental Wellbeing in Children, New Skills Academy, March, 2024
- Certification of Psychology, IAP Career College, February, 2024
Timeline
Early Childhood Education
The University of Arizona Global
08.2025 - 06.2026
Substitute Instructional Assistant
Sierra Vista Child & Family Services
08.2024 - Current
Mentor Specialist
Improve Your Tomorrow
01.2023 - 07.2024
IT Technician
Cross Link Consulting
11.2022 - 12.2022
Customer Service Representative Team Lead
GoCo Consultants (Part Time)
06.2022 - 10.2022
Production Associate/Forklift Driver
Tesla Power Plant
09.2020 - 05.2022
Recreation Leader
City Of Oakland Parks And Recreation
06.2014 - 06.2020
High school diploma -
Oakland Military Institute, College Preparatory Ac
01.2011 - 06.2014