Cornel Savu
TORONTO,ON
Summary
Results-driven Sales and Service Manager known for productivity and efficiency in task completion. Specialized in customer relationship management, strategic sales planning, and team leadership. Excel at communication, adaptability, and problem-solving to enhance team performance and achieve targets.
Overview
29
29
years of professional experience
1990
1990
years of post-secondary education
Work History
Sales and Service Manager
Octane exports
Toronto, Ontario
03.2022 - 02.2025
- Developed and implemented customer service strategies that improved client satisfaction and loyalty across multiple channels.
- Trained and mentored a team of sales associates, resulting in enhanced performance and increased sales effectiveness.
- Analyzed customer feedback to identify service gaps, leading to actionable insights that improved service delivery processes.
Equipment operator and parts ordering
McLaughlin farms
Palmerston, Ontario
05.2010 - 01.2017
- Operated heavy machinery efficiently, ensuring timely completion of tasks and optimal workflow on the farm.
- Managed parts ordering process, maintaining accurate inventory levels to streamline equipment maintenance and repairs.
- Conducted routine inspections on equipment, identifying issues early to prevent downtime and ensure operational reliability.
Customer Service Representative
Palmerston grain
Palmerston, Ontario
04.2004 - 04.2010
- Delivered exceptional customer service by promptly resolving inquiries, enhancing overall customer satisfaction and loyalty.
- Managed difficult customer interactions with professionalism, effectively de-escalating situations and preserving positive relationships.
- Trained new staff in customer service best practices, improving team performance and service consistency.
Supervisor
Domingo meat packers
Arthur, Ontario
02.1996 - 02.2002
- Supervised daily operations, ensuring compliance with safety standards and enhancing overall efficiency in meat processing.
- Trained and mentored new staff, fostering a culture of teamwork and improving overall productivity within the team.
- Implemented inventory management systems, reducing waste and streamlining stock replenishment processes for optimal performance.
Education
Arthur
Arthur, ONSkills
- Customer service strategy
- Client satisfaction
- Team training
- Sales performance
Languages
Romanian
First Language
English
Upper Intermediate (B2)
B2
Timeline
Sales and Service Manager
Octane exports
03.2022 - 02.2025
Equipment operator and parts ordering
McLaughlin farms
05.2010 - 01.2017
Customer Service Representative
Palmerston grain
04.2004 - 04.2010
Supervisor
Domingo meat packers
02.1996 - 02.2002
Arthur