Cormac Long
Sussex,NB
Summary
Proven track record of enhancing customer engagement at Walmart Canada. Skilled in problem-solving and teamwork, consistently delivering results by prioritizing customer needs and maintaining high standards of service. Recognized for exceptional performance and commitment to team success, demonstrating a goal-oriented mindset through effective resource management and product display creation.
Overview
9
9
years of professional experience
Work History
General Merchandise Associate
Walmart Canada
Sussex, NB
05.2023 - 05.2024
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Addressed customer inquiries promptly both in-person or over the phone, establishing trust through effective communication skills.
Resident Director
Kingswood University
Sussex, NB
08.2022 - 05.2024
- Evaluated resident living environments for compliance with standards and issues with safety hazards.
- Managed budgetary resources effectively, optimizing the allocation of funds for various programs and activities.
- Coordinated move-in/move-out processes smoothly by working closely with housing operations staff on logistics planning.
- Responded promptly to crisis situations, coordinating appropriate support services and follow-up care as needed.
- Facilitated conflict resolution among residents, promoting open communication and mutual understanding between parties involved.
- Served as a liaison between residents, administration, and campus partners to address facility issues efficiently.
- Managed team of 3-5 personnel overseeing 2 houses or dormitories and 20-30 residents.
Summer Intern
Journey Church
Fredericton, NB
05.2022 - 08.2022
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
Maintenance Director
Camp Wildwood
Bouctouche, NB
05.2020 - 08.2020
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
- Supervised employee performance, preventive maintenance, and safety.
- Effectively managed tasks based on priority to ensure efficient operation of the camp
- Directed those who had little to no experience allowing them to help and engage in maintenance work
Summer Intern
Moncton Wesleyan Church
Moncton, NB
06.2015 - 08.2016
- Organized programing for a youth group of 120 students
- Spoke regularly to the group both one-on-one and corporately
- Communicated clearly to ensure my message was coming across correctly
Education
Bachelor Of Arts - Ministry
Kingswood University
Sussex, NB08.2022
Associate Of Arts - Evangelism And Compassion Ministry
Kingswood University
Sussex, NB05.2019
Skills
- Workplace Safety
- Customer Engagement
- Goal-oriented mindset
- Stock replenishment
- Store maintenance
- Product display creation
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Problem-solving abilities
Languages
English
Native or Bilingual
Timeline
General Merchandise Associate
Walmart Canada
05.2023 - 05.2024
Resident Director
Kingswood University
08.2022 - 05.2024
Summer Intern
Journey Church
05.2022 - 08.2022
Maintenance Director
Camp Wildwood
05.2020 - 08.2020
Summer Intern
Moncton Wesleyan Church
06.2015 - 08.2016
Bachelor Of Arts - Ministry
Kingswood University
Associate Of Arts - Evangelism And Compassion Ministry
Kingswood University