Corinne Waterhouse
Nanoose Bay,BC
Summary
As an empathetic Health Care Worker, I am eager to secure the position of Health Care Assistant at Qualicum Manor. I bring a sensitive and compassionate approach to nurturing trusting relationships and fostering stimulating lifestyles for residents. With experience in both long-term care facilities and in-home settings, I enhance patient care through versatile learning methods. I am adept at providing comprehensive physical and emotional support, offering patients encouragement and reliability. Committed to contributing immediately to a dynamic team, I am driven by a strong work ethic and a genuine passion for making a positive impact in others' lives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Eagle Park Health Care Facility
03.2024 - Current
- Assisted Health Care Assistants with residents daily living needs to maintain their self-esteem and general wellness.
- Kept residents engaged in social networks and social activities for mental health.
- Enhanced the quality of care for residents by providing personalized support and assistance with daily living activities.
- Developed strong rapport with residents by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Participated in interdisciplinary team meetings to coordinate care for residents.
- Delivered compassionate end-of-life care for terminally ill residents, ensuring comfort measures were in place during final stages of life.
- Transported residents to appointments, and entertainment events according to determined schedule.
- Established trusting relationships with residents and their families through empathetic communication and active listening.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Built strong relationships with clients to deliver emotional support and companionship.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Owner/Operator Daycare
Bugs N Butterflies Family Childcare
04.2007 - 10.2022
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Promoted healthy eating habits among students by overseeing menu planning and meal preparation according to nutritional guidelines set forth by experts in the field of early childhood nutrition.
- Maintained compliance with provincial licensing requirements through regular inspections, documentation updates, and policy reviews.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
- Continuously sought ways to improve the daycare center's services and offerings by staying current with industry trends, attending conferences and workshops, and networking with fellow childcare professionals.
- Stayed current on guidelines to maintain compliant program operations.
- Oversaw safety requirements, hygiene & infection control processes, inspection, and certification procedures to facilitate annual licensing review.
- Provided an open an welcoming atmosphere for diversity and recognition of cultural sensitivity.
Assistant Store Manager
Walmart
03.2003 - 02.2006
- Mentored new employees on company policies, procedures, and best practices to ensure their success within organization.
- Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Promoted a positive work environment through active participation in team meetings and open communication with colleagues.
- Contributed to positive workplace atmosphere through strong communication and teamwork skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cultivated and strengthened workplace relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
Education
Certificate - Health Care Assistant
Vancouver Island University
Nanaimo, BC11.2024
Certificate - Hairdressing
Vancouver Island University
Nanaimo, BC06.1995
High School Diploma -
Ballenas Secondary
Parksville, BC06.1991
Skills
- Emotional Support
- Compassionate Care
- Cultural Sensitivity
- Elderly Care
- Dependable and Responsible
- Client documentation
- Team Collaboration
- Time Management
- Critical Thinking
- Multitasking and Organization
- Patient-focused care
- Verbal and written communication skills
Languages
English
Full Professional
Certification
- Food Safe - 2024
- First aid CPR/AED - 2024
- WHIMIS - 2024
- Violence Prevention -2024
- Infection Control and Hand Hygiene - 2024
- MSIP - 2024
Timeline
Personal Support Worker
Eagle Park Health Care Facility
03.2024 - Current
Owner/Operator Daycare
Bugs N Butterflies Family Childcare
04.2007 - 10.2022
Assistant Store Manager
Walmart
03.2003 - 02.2006
Certificate - Health Care Assistant
Vancouver Island University
Certificate - Hairdressing
Vancouver Island University
High School Diploma -
Ballenas Secondary
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