Corinne Courtney
Boundary Creek,NB
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Queensgate Enterprises Ltd
05.2019 - 04.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
- Approved regular payroll submissions for employees.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Shipping/Receiving of online orders
Mail Processing Clerk
Canada Post
10.2018 - 02.2019
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
Dealer Registration and Title Clerk
ADESA Moncton
05.2016 - 07.2018
- Responsible for registering and maintaining all dealer accounts through Auction Access system including troubleshooting and rectifying any issues to prepare dealers for auction
- Processing registrations for all vehicles for sale at auction, including dealer vehicles, commercial vehicles, repossessions and registration and renewals of all company vehicles
- Managing and updating all customer accounts
- Recording of all post sale inspections
- Pick up and delivery of vehicles from dealerships to the auction site
Block Clerk
ADESA Moncton
09.2015 - 07.2018
- Entering sale information for face to face and online live block transactions ensuring efficient and accurate information is transferred appropriately
- Process documents and provide customer service and auctioneer support during and after sales of vehicles up for auction
- Improved customer satisfaction with efficient registration and check-in services, expediting buyer participation in auctions.
- Collaborated with the auctioneer to maintain a quick pace during live auctions, contributing to increased sales volume.
- Facilitated seamless communication between bidders and staff members, ensuring timely updates on vehicle status changes or additional information requests.
Education
Business Administration And Communications
Academy of Learning Career College
Dartmouth, NS06.1997
High School Diploma -
Sackville High School
Lower Sackville, NS06.1989
Skills
- Excellent communication skills
- Customer Service
- Client relations
- Microsoft Office
- Administrative and Office Support
- Managing Reception
- Online Systems
- Database Management
Certification
WHMIS Training
Safety Sam
Timeline
Manager
Queensgate Enterprises Ltd
05.2019 - 04.2023
Mail Processing Clerk
Canada Post
10.2018 - 02.2019
Dealer Registration and Title Clerk
ADESA Moncton
05.2016 - 07.2018
Block Clerk
ADESA Moncton
09.2015 - 07.2018
Business Administration And Communications
Academy of Learning Career College
High School Diploma -
Sackville High School
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