Corinne Casolino
OSHAWA,ON
Summary
Top-performing Retail Sales Associate with 15+ years of experience in furniture, home décor, customer service, and store operations. Proven top-performing sales representative with track record of exceeding sales goals and generating repeat business through exceptional customer relationships. Skilled in consultative selling, product recommendations, upselling, visual merchandising, and resolving customer concerns.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate & Keyholder
Wilson Furniture
Oshawa, Ontario
04.2014 - Current
- Top-performing sales representative, ranking number one in store sales and consistently exceeding sales goals.
- Delivered personalized consultations to help customers select furniture based on their style, budget, space, and lifestyle needs.
- Increased transaction values through strategic upselling and cross-selling of complementary furniture, decor, protection plans, and accessories.
- Built strong customer relationships that generated repeat business, customer loyalty, and referrals.
- Demonstrated product features to enhance customer understanding and support purchasing decisions.
- Processed sales transactions accurately utilizing point-of-sale systems.
- Created engaging visual displays to showcase furniture collections and increase customer interest.
Sales Associate & Keyholder
Bouclair Home
Oshawa, Ontario
02.2011 - 03.2014
- Provided expert product selection and home decor advice to customers.
- Consistently achieved and exceeded individual and store sales targets.
- Processed customer transactions efficiently at the register, ensuring swift service.
- Handled returns, exchanges, and refunds according to company policies.
- Handled customer concerns professionally and worked to find solutions that maintained customer satisfaction.
- Maintained store appearance by organizing displays and restocking merchandise.
- Managed inventory tasks including receiving and organizing shipments effectively.
Education
Diploma - Dental Assisting -
Toronto School of Business
Skills
Furniture and Home Décor
Consultative Selling & Closing
Customer Relationship Management
Client Retention & Repeat Business
Client Follow Up & Relationship Building
Sales Performance
Upselling & Cross Selling
Customer Service & Support
Product Knowledge
Visual Merchandising
Room Design Support
POS & Cash Handling
Complaint & Conflict Resolution
Keyholder & Store Operations
Team Collaboration
Timeline
Retail Sales Associate & Keyholder
Wilson Furniture
04.2014 - Current
Sales Associate & Keyholder
Bouclair Home
02.2011 - 03.2014
Diploma - Dental Assisting -
Toronto School of Business