Corinna McDonald
Surrey,BC
Summary
Motivated counseling intern with a commitment to providing compassionate support and guidance to individuals in need. Skilled in conducting assessments, developing treatment plans, and facilitating therapeutic sessions under supervision. Strong interpersonal and active listening skills, coupled with a passion for promoting mental health and well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intake Specialist
Phare Counselling
04.2023 - 02.2024
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Scheduled appointments for clients as needed for outside services such as counseling or medical care.
- Maintained accurate records of all client interactions according to agency policies and procedures.
- Answered and logged incoming inquiries via phone, fax and email.
- Issued, gathered and inspected intake forms to confirm correct signatures and information.
Owner/Operator of Online Store
The Crystal Shop
Surrey, BC
04.2021 - 06.2023
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Developed website content, including text, graphics, audio, video and animation.
Unix Technical Specialist
Save On Foods
Langley, British Columbia
11.2014 - 10.2020
- Performed troubleshooting activities to identify root cause of system issues.
- Resolved customer inquiries regarding system setup and usage via phone and email support tickets.
- Assisted in the installation, testing and maintenance of hardware and software systems.
- Created user accounts, managed passwords, configured access rights, and provided training when necessary.
Education
Diploma of Applied Psychology And Counselling - Psychology
Kelowna College of Professional Counselling
02-2024
Self Employment Program
WorkBC
08-2021
Network Administration Certificate - Linux Specialty - Information Technology
British Columbia Institute of Technology
Burnaby, BCSkills
- Counselling technique
- Client Assessments
- Case Management
- Treatment Planning
- Behavioral Interventions
- Motivational Interviewing
- Crisis Intervention
Certification
- RPC-c (Registered Professional Counsellor Candidate #4705) with the CPCA
Timeline
Intake Specialist
Phare Counselling
04.2023 - 02.2024
Owner/Operator of Online Store
The Crystal Shop
04.2021 - 06.2023
Unix Technical Specialist
Save On Foods
11.2014 - 10.2020
Diploma of Applied Psychology And Counselling - Psychology
Kelowna College of Professional Counselling
Self Employment Program
WorkBC
Network Administration Certificate - Linux Specialty - Information Technology
British Columbia Institute of Technology
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