Corinna Lake
Wellington,NS
Summary
Proven leader with a track record of exceeding customer satisfaction at the Halifax Regional Centre for Education, adept in Effective Team Leadership and Strong Microsoft Office Skills. Recognized for innovative problem-solving and fostering team development, ensuring projects meet deadlines with exceptional quality. Achieved notable improvements in team efficiency and client support.
Overview
22
22
years of professional experience
Work History
Library and Information Technician
Halifax Regional Centre for Education
Halifax, Nova Scotia
02.2023 - Current
- Located necessary data through comprehensive research for patrons.
- Created comprehensive bibliographies for diverse topics.
- Maintained inventory levels by routinely restocking the latest publications.
- Maintained accurate records of library holdings.
- Managed the ordering and processing of different library items.
- Collaborated with senior personnel during discussions on future initiatives.
- Kept meticulous records of materials, equipment usage, and circulation activities.
- Conducted regular maintenance tasks by inspecting shelves for misfiled books and missing volumes.
- Addressed patron inquiries about library services and policies promptly.
- Constructed promotional exhibits for highlighted topics and featured writers.
- Managed acquisition of books in response to collection requirements.
- Sorted library collections following Dewey Decimal System classifications.
- Attached and prepared printed classification labels.
- Processed cataloging requests, including inputting title, author, subject headings, and other pertinent data into computerized systems.
- Assisted patrons in locating materials and resources within the library.
- Regularly updated and maintained accurate database records.
- Collaborated effectively with a diverse team to achieve objectives and resolve product-related matters.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Acknowledged by theleadership team for consistently excellent client support.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Girl Guide Leader
Girl Guides of Canada
Halifax, Nova Scotia
09.2020 - 06.2022
- Led fundraising initiatives such as bake sales or car washes to raise money for special activities or trips.
- Managed budgets for supplies, travel expenses and other costs associated with organizing events or trips for Girl Guides.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Ensured the safety of all participants during activities by monitoring weather conditions and adhering to safety protocols.
- Instructed Girl Scouts on properly using camping equipment, such as tents, stoves, or lanterns.
- Assessed the needs and interests of individuals and groups and planned activities accordingly.
- Created a positive environment where girls felt comfortable expressing their ideas without fear of judgment or ridicule.
- Organized field trips to museums, parks or other locations relevant to the curriculum being taught.
- Completed and maintained time and attendance forms and inventory lists.
- Collaborated with parents and guardians of each girl to ensure they were informed about upcoming events or schedule changes.
- Supervised campers during overnights and stays away from home, including enforcing bedtimes and curfew rules.
- Organized and led weekly meetings for Girl Guide members, ensuring attendance and participation.
- Participated in professional development opportunities related to youth leadership development.
Excel Group Leader
Halifax Regional Centre for Education
Halifax, Nova Scotia
08.2016 - 06.2018
- Developed, implemented and evaluated structured recreational-based activities;
- Completde daily attendance sheets;
- Reported incidents and accidents through established forms and procedures;
- Actively participatde in the development and implementation of the program plan;
- Supervised students to ensure a safe environment;
- Assisted students with personal care and hygiene;
- Assisted students in getting ready for and participating in outside play and/or activities;
- Lead outside play and activities;
- Facilitated positive interactions among all students;
Chef
Royal Canadian Navy
Halifax, Nova Scotia
09.2002 - 07.2016
- Directed and supervised kitchen staff in preparing, cooking, and presenting food.
- Delegated work to staff, setting priorities and goals.
- Provided leadership by setting goals for kitchen staff and monitoring progress toward those goals.
- Directed preparation, delivery and service of catering and special meal requests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assessed theperformance of staff members; provided feedback and guidance when necessary.
- Organized special events such as banquets or catering services in accordance with customer requests.
- Evaluated staff job performance, rewarded excellent work and issued disciplinary action when appropriate.
- Planned menus and estimated food requirements according to budget restrictions.
- Ensured compliance with health, safety, and sanitation standards in the kitchen area.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Certificate - Medical Terminology
Algonquin College
Distance01-2023
Diploma - Library And Information Science
Nova Scotia Community College
Dartmouth, NS06-2020
Skills
- Effective Team Leadership
- Team Development
- Conflict Management
- Critical Incident Stress Management
- Strong Microsoft Offic Skills
References
References available upon request.
Timeline
Library and Information Technician
Halifax Regional Centre for Education
02.2023 - Current
Girl Guide Leader
Girl Guides of Canada
09.2020 - 06.2022
Excel Group Leader
Halifax Regional Centre for Education
08.2016 - 06.2018
Chef
Royal Canadian Navy
09.2002 - 07.2016
Certificate - Medical Terminology
Algonquin College
Diploma - Library And Information Science
Nova Scotia Community College
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