Corine Rodriguez
Fresno
Summary
Dynamic and customer-focused professional with a proven track record at the IRS, adept at resolving complex inquiries and enhancing client understanding. Skilled in efficient problem resolution and engaging communication, I excel in fast-paced environments, ensuring high levels of satisfaction while maintaining meticulous attention to detail in data management. Passionate about child development seeking a position to apply strong creative and communication skills.
Overview
17
17
years of professional experience
Work History
Product Demonstrator
Club Demonstration Services at Costco
08.2025 - Current
- Demonstrated product features to customers, enhancing knowledge and engagement.
- Engaged with shoppers to gather feedback, improving product presentation.
- Set up and maintained product displays, ensuring compliance with company standards.
- Adapted quickly to new products and promotional strategies during demonstrations.
Contact Representative
Internal Revenue Service, IRS
08.2024 - 09.2025
- Assisted taxpayers with inquiries regarding tax forms and procedures to ensure compliance.
- Resolved taxpayer issues by researching account details and providing accurate information.
- Educated clients on IRS services and resources to enhance understanding of tax obligations.
- Utilized IRS software systems to process requests and document interactions efficiently.
- Managed a high volume of inbound calls daily, maintaining composure under pressure while providing top-notch service to clients.
Front End Associate
Walmart
10.2023 - 08.2024
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to comply with store standards.
- Operated cash register efficiently, processing transactions and ensuring customer satisfaction.
- Collaborated with team members to restock merchandise and maintain inventory levels.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
Cashier
WinCo Foods
08.2008 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer to ensure financial integrity.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to optimize store operations during peak hours.
- Trained new cashiers on register functions and customer service protocols.
- Improved efficiency, organized checkout area for optimal workflow.
- Worked with floor team and managers to meet wide range of customer needs.
Education
No Degree - Early Childhood Education
Fresno City College
Fresno, CA05-2026
Skills
- Efficient at acquiring new skills
- Engaging communication style
- Customer-focused retail sales
- Focus on client satisfaction
- Effective problem resolution
- Engaged listening
- Detail-oriented data management
- Problem-solving skills
Timeline
Product Demonstrator
Club Demonstration Services at Costco
08.2025 - Current
Contact Representative
Internal Revenue Service, IRS
08.2024 - 09.2025
Front End Associate
Walmart
10.2023 - 08.2024
Cashier
WinCo Foods
08.2008 - 10.2023
No Degree - Early Childhood Education
Fresno City College