Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Corina Penner

Maggie
Aylesford,NS

Summary

Dynamic and results-driven professional with extensive experience at Dempsey Corner Orchards, excelling in barista training and menu development. Proven ability to enhance customer satisfaction through efficient service and effective complaint resolution. Skilled in cash handling and maintaining cleanliness, fostering a welcoming atmosphere that encourages repeat business.

Overview

6
6
years of professional experience

Work History

Barista Shift Supervisor

Dempsey Corner Orchards
04.2022 - Current
  • Supervised barista team during peak hours, ensuring efficient service and customer satisfaction.
  • Trained new staff on beverage preparation and customer interaction techniques.
  • Maintained cleanliness and organization of workstations to comply with health standards.
  • Monitored inventory levels, placing orders to prevent shortages and optimize stock management.
  • Resolved customer complaints swiftly, enhancing overall guest experience and loyalty.
  • Conducted regular performance evaluations for baristas, providing constructive feedback for improvement.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Baker

Dempsey Corner Orchards
04.2022 - Current
  • Prepared and baked a variety of bread, pastries, and desserts following standard recipes.
  • Operated baking equipment, ensuring adherence to safety and quality standards.
  • Monitored inventory levels of ingredients, assisting in procurement as needed.
  • Maintained cleanliness and organization of baking workspace, adhering to health regulations.

Assisted in training new staff on baking techniques and kitchen techniques.

  • Developed new recipes based on seasonal ingredients and customer feedback for menu innovation.
  • Operated cash registers and processed payments accurately.

Barista

Half Acre Café
10.2020 - 03.2022
  • Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
  • Assisted customers with menu selections, providing recommendations for food and beverage pairings.
  • Operated point-of-sale system for accurate order processing and cash handling.
  • Monitored inventory levels, restocking supplies as needed to prevent shortages during busy shifts.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

In-Home Babysitter

Rosalie Grigore
09.2019 - 09.2020
  • Supervised children's daily activities, ensuring safety and engagement in age-appropriate play.
  • Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
  • Communicated effectively with parents regarding children's behaviors, progress, and daily experiences.
  • Assisted with homework and educational activities to foster learning and development.
  • Maintained a clean, organized environment that supports health and safety standards for children's play areas.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Implemented behavior management strategies to encourage positive interactions and conflict resolution skills.

House Cleaner

Margarie Carty
06.2019 - 09.2020
  • Performed thorough cleaning of residential spaces to maintain high standards of cleanliness and organization.
  • Utilized various cleaning tools and products effectively for different surfaces and materials.
  • Addressed client-specific requests to enhance satisfaction and build strong relationships.
  • Implemented efficient cleaning routines to optimize time management and productivity.
  • Developed customized cleaning schedules based on client preferences and needs.
  • Assisted in inventory management of cleaning supplies, ensuring availability and cost-effectiveness.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.

Education

High School Diploma -

Pennfoster Highschool
Aylesford, NS
12.2021

Skills

  • Cleanliness maintenance
  • Barista training
  • Cash handling accuracy
  • Drink preparation speed
  • Menu development

Languages

English
Full Professional

Timeline

Barista Shift Supervisor

Dempsey Corner Orchards
04.2022 - Current

Baker

Dempsey Corner Orchards
04.2022 - Current

Barista

Half Acre Café
10.2020 - 03.2022

In-Home Babysitter

Rosalie Grigore
09.2019 - 09.2020

House Cleaner

Margarie Carty
06.2019 - 09.2020

High School Diploma -

Pennfoster Highschool
Corina PennerMaggie