Corina John
Oshawa,ON
Summary
Focused individual with proven experience of customer service in various fields. Possesses excellent customer service skills, valid driver's license and a clean driving record. Detail-oriented team player with strong organizational skills and willingness to take on added responsibilities to meet team goals. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Hardworking and passionate about helping people and making a difference in this world.
Overview
29
29
years of professional experience
Work History
Ride Share Driver
Uber And Lyft
12.2018 - Current
- Enhanced customer service by providing prompt and courteous transportation to passengers, while driving safely in various weather and road conditions.
- Achieved safe driving records by consistently following all traffic rules and safety regulations.
- Followed company guidelines and policies when interacting with passengers.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
Rehab Equipment Outside Sales Agent
Motion Specialties
06.2007 - 11.2018
- Used consultative sales approach to understand and meet customer needs.
- Cultivated long-term relationships with key accounts to increase repeat business and referrals.
- Serviced existing accounts on regular basis to maximize revenue.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Collaborated closely with internal teams to ensure seamless execution of customer orders and meet timely resolution of any issues.
- Expanded client base with regular participation in networking events, trade shows, and industry conferences.
- Provided exceptional customer service, addressing client concerns promptly and proactively anticipating their needs.
- Built strong client rapport to establish diversified network of connections.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Consulted with businesses and manufacturers to supply accurate product and service information.
Rehab Equipment Outside Sales Agent
Shoppers Home Health Care / Doncaster
09.1997 - 06.2007
- Used consultative sales approach to understand and meet customer needs.
- Served customers with knowledgeable, friendly support at every stage of the sales process.
- Delivered compelling product presentations to clients, showcasing unique benefits of equipment available.
- Provided exceptional customer service, addressing client concerns promptly and proactively anticipating their needs.
- Serviced existing accounts on regular basis to maximize revenue.
- Cultivated long-term partnerships with key accounts, leading to increased repeat business and referrals.
- Collaborated closely with cross-functional teams to ensure seamless execution of customer orders and timely resolution of any issues.
- Collaborated with internal teams to fulfill orders and meet customer needs in a timely manner.
- Expanded client base with regular participation in networking events, trade shows, and industry conferences.
- Stayed current on market trends and competitor activities, adapting strategies as needed to maintain a competitive edge.
Automobile Sales and Leasing Representative
Towne Chevrolet Oldsmobile
09.1995 - 08.1997
- Maintained up-to-date knowledge on industry trends, competitors'' offerings, and promotional incentives to maximize sales opportunities.
- Coordinated test drive experiences designed to highlight key vehicle features that aligned with buyer priorities.
- Developed customized vehicle proposals for clients, resulting in successful sales.
- Negotiated purchase and lease prices and explained sales, warranty, and optional products.
- Collaborated closely with finance team to secure competitive financing or leasing options for customers, promoting successful transactions.
- Implemented strategic follow-up procedures with potential buyers, fostering long-term relationships and repeat business.
Education
No Degree - CIFC Certification
IFSE Institute
Toronto, ON07.2019
No Degree - LLQP Certification
Humber College
Toronto, ON10.2018
No Degree - Automobiles Sales And Leasing Certification
Humber College
Toronto, ON1995
No Degree - Psychology, Core Concepts
Sheridan College, Continued Education Programs
Oakville, ON06.1993
No Degree - Computer Fundamentals And Applications Software
Sheridan College, Continued Education Programs
Oakville, ON06.1993
No Degree - French Level 1&2 Language Basics
Sheridan College, Continued Education Programs
Oakville, ON06.1992
Bachelor of Science - Automotive Engineering
University of Mechanics
Brasov, Romania06.1989
Skills
- Customer focused-service
- CRM proficiency
- Effective communication and Interpersonal Skills
- Patience and understanding
- Positive outlook
- Approachable
- Dependable, reliable and trustworthy
- Client Needs Assessment
- Analytical problem solver
- Multitasking ability
- Motivated Team Player
- Flexible Schedule
Languages
English
Full Professional
Romanian
Native or Bilingual
French
Elementary
Timeline
Ride Share Driver
Uber And Lyft
12.2018 - Current
Rehab Equipment Outside Sales Agent
Motion Specialties
06.2007 - 11.2018
Rehab Equipment Outside Sales Agent
Shoppers Home Health Care / Doncaster
09.1997 - 06.2007
Automobile Sales and Leasing Representative
Towne Chevrolet Oldsmobile
09.1995 - 08.1997
No Degree - CIFC Certification
IFSE Institute
No Degree - LLQP Certification
Humber College
No Degree - Automobiles Sales And Leasing Certification
Humber College
No Degree - Psychology, Core Concepts
Sheridan College, Continued Education Programs
No Degree - Computer Fundamentals And Applications Software
Sheridan College, Continued Education Programs
No Degree - French Level 1&2 Language Basics
Sheridan College, Continued Education Programs
Bachelor of Science - Automotive Engineering
University of Mechanics
Similar Profiles
Manishkumar PatelManishkumar Patel
Driver at Uber, Uber Package, Uber Eat & LYFTDriver at Uber, Uber Package, Uber Eat & LYFT
SAVANNAH JULIA MAE KETCHUMSAVANNAH JULIA MAE KETCHUM
Independent Contractor at Uber Eats, DoorDash, Instacart, Uber Rideshare, Lyft RideshareIndependent Contractor at Uber Eats, DoorDash, Instacart, Uber Rideshare, Lyft Rideshare
Walid NoorzaiWalid Noorzai
Transportation, Material Moving at Uber, Uber Eats, Lyft , DiDiTransportation, Material Moving at Uber, Uber Eats, Lyft , DiDi
Shanaya PaesShanaya Paes
Driver at Uber / Uber Eats/ Lyft / Instacart / SparkDriver at Uber / Uber Eats/ Lyft / Instacart / Spark
Joelle KhalafJoelle Khalaf
Newcomer Peer Leader (Immigration Program) at Community Development Council DurhamNewcomer Peer Leader (Immigration Program) at Community Development Council Durham