Professional with strong organizational and administrative skills, ready to excel in law enforcement support. Demonstrates impeccable record-keeping, data entry, and communication abilities. Proven team collaborator, adaptable to changing needs, ensuring effective outcomes. Trusted for reliability, confidentiality, and problem-solving in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Transition House Coordinator
SAFE Society
01.2023 - Current
Developed community partnerships that brought additional resources and support for the shelter''s mission and its residents.
Coordinated with local service providers to ensure residents had access to necessary resources, such as healthcare, mental health support, and legal assistance.
Enhanced staff efficiency by providing ongoing training and support in crisis intervention and conflict resolution techniques.
Evaluated staff performance regularly, offering constructive feedback that facilitated professional growth and improved service delivery.
Increased community awareness and support for the shelter through effective public relations campaigns and fundraising events.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Improved interagency collaboration by initiating regular meetings between various stakeholders involved in responding to community crises.
Deescalated potentially dangerous situations involving clients in crisis, minimizing risks to all parties involved.
Increased access to support services for clients by establishing partnerships with local mental health providers and other relevant organizations.
Scheduler
Good Samaritan Society
12.2020 - 01.2023
Optimized organizational processes by effectively managing site safety levels and employee schedules while adhering to union contractual restrictions.
Worked with supervisors and team members to understand operational needs and bring levels within desired tolerances.
Performed immediate shift coverage daily and also increased long term coverage by filling up to 50 shifts daily.
Handled complaints and questions, and re-directed calls to other team members.
Administrative Assistant
STC Custom Cabinets
01.2019 - 10.2020
Interacted with vendors, contractors and professional services personnel to create orders, receive orders, direct activities and communicate instructions or changes.
Scheduled 10 weekly client and head home builder meetings with companies head cabinet designer and prepared all files and documentation required prior.
Handled client correspondence, tracked records and ordered supplies to foster project efficiency and customer relationships.
Accounts Payable Manager
Monster Industries
10.2016 - 11.2018
Closely monitored accounts to post timely payments and resolve billing discrepancies.
Partnered with finance team to complete month-end accruals and account reconciliations.
Managed accurate and timely processing of over 200 invoices per month.
Interviewed, hired, trained, and oversaw 4 employees in multiple branch locations.
Established and checked coding procedures, monitored reports and updated internal files.
Central Office Secretary
Horizon School Division
01.2014 - 10.2016
Carried out day-day-day operations of central office and the 43 school inter-office mailing system accurately and efficiently.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Working side by side with several departments within the office I was able to off load many tasks to increase overall productivity of the division.
Early Intervention Coordinator
Fort Mcmurray Family Crisis Society(Waypoints)
09.2009 - 06.2012
Evaluated risk for client or by gathering information and conducting assessments.
Built safety plans to lower risk of crisis and intervened according to our policy and procedures.
Provided emergency response in crisis situations to diffuse and prevent violence.
Oversaw the crisis and intake office of Unity House
Updated policies and procedures to current standard
Developed and facilitated new-hire orientations.
Oversaw and created housing plans for over 30 clients to promote timely transition to permanent housing and appropriate usage of programming.
Reviewed documentation and input data into computer system to complete monthly statistical information for funding.
Education
Office Administration
SIAST
Saskatoon, SK
05.2012
Skills
Leadership Support
Vendor and Community Engagement
Filing and Records Management
Data Entry
Judgment and Decision-Making
Ease with Computers and Technology
Operational Efficiency
Staff Scheduling
Suicide prevention
Crisis management
Trauma-informed care
Teamwork and collaboration
Timeline
Transition House Coordinator
SAFE Society
01.2023 - Current
Scheduler
Good Samaritan Society
12.2020 - 01.2023
Administrative Assistant
STC Custom Cabinets
01.2019 - 10.2020
Accounts Payable Manager
Monster Industries
10.2016 - 11.2018
Central Office Secretary
Horizon School Division
01.2014 - 10.2016
Early Intervention Coordinator
Fort Mcmurray Family Crisis Society(Waypoints)
09.2009 - 06.2012
Office Administration
SIAST
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