Summary
Overview
Work History
Education
Skills
Major Customers
Specialized Areas
Timeline
Generic

COREY MACDONALD

Hampton,NB

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

9
9
years of professional experience

Work History

Account Manager

Veolia Water
05.2015 - Current
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Negotiated prices, terms of sales and service agreements.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Developed and implemented strategies to increase client retention.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.

Education

Ph.D. - Theoretical and Computational Chemistry

Dalhousie University
01.2015

Bachelor of Science - Chemistry

University of New Brunswick
Fredericton, NB
05.2010

Skills

  • Relationship Building
  • Issue Resolution
  • Account oversight
  • Client acquisition
  • Goal Setting
  • Researched sales leads
  • Account Management

Major Customers

  • NB Power
  • Michelin Waterville
  • Arauco Canada
  • Horizon Network

Specialized Areas

  • Excellent communication and collaboration skills. Developing relationships that allow for the effective management of assets
  • Experienced in the treatment and contingency plan development of wastewater treatment, boiler and cooling applications.
  • Experienced in the design and implementation of automation and control strategies and equipment in Boiler, Cooling applications.

Timeline

Account Manager

Veolia Water
05.2015 - Current

Ph.D. - Theoretical and Computational Chemistry

Dalhousie University

Bachelor of Science - Chemistry

University of New Brunswick
COREY MACDONALD