COREY MACDONALD
Hampton,NB
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
9
9
years of professional experience
Work History
Account Manager
Veolia Water
05.2015 - Current
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Negotiated prices, terms of sales and service agreements.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Developed and implemented strategies to increase client retention.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Education
Ph.D. - Theoretical and Computational Chemistry
Dalhousie University
01.2015
Bachelor of Science - Chemistry
University of New Brunswick
Fredericton, NB05.2010
Skills
- Relationship Building
- Issue Resolution
- Account oversight
- Client acquisition
- Goal Setting
- Researched sales leads
- Account Management
Major Customers
- NB Power
- Michelin Waterville
- Arauco Canada
- Horizon Network
Specialized Areas
- Excellent communication and collaboration skills. Developing relationships that allow for the effective management of assets
- Experienced in the treatment and contingency plan development of wastewater treatment, boiler and cooling applications.
- Experienced in the design and implementation of automation and control strategies and equipment in Boiler, Cooling applications.
Timeline
Account Manager
Veolia Water
05.2015 - Current
Ph.D. - Theoretical and Computational Chemistry
Dalhousie University
Bachelor of Science - Chemistry
University of New Brunswick