Summary
Overview
Work History
Skills
Languages
Certification
Timeline
Generic

Corey Sparks

Arab

Summary

Dynamic Customer Service Representative with a proven track record at Site One Landscape Supply, where I excelled in managing high-stress situations and resolving customer complaints with empathy, boosting loyalty and repeat business. Skilled in active listening and data entry, I effectively balanced customer needs with company policies, demonstrating critical thinking and problem-solving abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Site One Landscape Supply
02.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Elementary

Certification

Skid loader Certification

Drainage Certification

Timeline

Customer Service Representative

Site One Landscape Supply
02.2022 - Current

Skid loader Certification

Drainage Certification

Corey Sparks