Corey Sancho

Call center environment taking payments and account creation/management for FasTrak, the tolling system for the bridges and toll roads in the San Francisco Bay Area. Job consisted of handling sensitive information by taking payments and managing accounts for customers.

• Updated pricing and signage to complete product displays and educate customers.
• Verified products appeared at correct locations in proper quantities.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.

Customer Service centered job assisting customers with purchases. Assisted with handling and assisting customers with expensive merchandise such as TVs, gaming consoles and phones.

Restocked shelves and assisted with price changes for the electronics department.