Mike Huberg
Dieppe
Summary
Dynamic and results-oriented professional with extensive experience at Burger King, adept in equipment maintenance and customer service. Excelled in leadership roles, enhancing team productivity and customer satisfaction.
A Reliable and honest employee skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
31
31
years of professional experience
Work History
Crew Member
Burger King
08.1993 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Supervisor
Burger King
08.1993 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Maintenance Technician
Burger King
08.1993 - Current
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed routine maintenance checklist.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Preserved the restaurant''s appealing appearance by regularly dusting light fixtures, window sills, and artwork displays.
- Improved restaurant cleanliness by thoroughly sweeping, mopping, and vacuuming floors daily.
- Promoted health code compliance with diligent cleaning of restrooms for optimal hygiene standards.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
Education
High School Diploma -
Amherst Regional High School
Nova Scotia06-1984
Skills
- Customer service
- Multitasking and organization
- Time management
- Training and mentoring
- Cleaning procedures
- Equipment maintenance
- Equipment Repair
- Thorough cleaning
Languages
English
Full Professional
Timeline
Crew Member
Burger King
08.1993 - Current
Supervisor
Burger King
08.1993 - Current
Maintenance Technician
Burger King
08.1993 - Current
High School Diploma -
Amherst Regional High School
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