Corey Funk
Summary
Reliable Leader demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Seasoned leader with comprehensive experience boosting sales revenue and bottom-line profitability using strategic approaches. Collaborative leader committed to increasing overall profits and managing employee productivity. Polished in analyzing complex data and business documentation.
Overview
21
21
years of professional experience
Work History
Sales Manager
Nelson Lumber
11.2022 - Current
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Created and maintained sales environment to support business objectives.
- Maintained professional network of potential clients and business opportunities.
- Analyzed business and sales targets using critical problem-solving skills.
- Prepared sales production reports for senior management.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Supported sales team members to drive growth and development.
Manager
Home Hardware Building Centre
09.2018 - 11.2022
- Maintained adequate staffing to meet objectives within budget.
- Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Monitored staff performance and addressed issues.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Created and maintained sales environment to support business objectives.
- Achieved company growth and brand development through market expansion and sales.
- Analyzed business and sales targets using critical problem-solving skills.
- Prepared sales production reports for senior management.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
General Manager
Spruceland Lumber
07.2013 - 09.2018
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Administered employee discipline through verbal and written warnings.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Tracked monthly sales to generate reports for business development planning.
Customer Service Manager
United Farmers Of Alberta
11.2012 - 07.2013
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Troubleshot shortages and overages to support quality control efforts.
- Evaluated employee job performance and motivated staff to improve productivity.
Store Manager
Home Depot Canada
03.2009 - 06.2012
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Assistant Manager of Operations
Home Depot Canada
07.2005 - 03.2009
- Coached employees to work together to carry out daily functions and meet service objectives.
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
- Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
- Helped to coordinate and optimize all areas of operations for business with 35 Million in annual revenue.
- Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
Department Supervisor With Keys
Home Depot Canada
07.2003 - 06.2005
- Maintained store and maintained appearance.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Set up visually appealing promotional displays.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Organized and updated schedules to optimize coverage for expected customer demands.
Education
High School Diploma -
Swift Current Comprehensive High School
Swift Current, SKSkills
- Project management
- Staff development
- Issue and conflict resolution
- Workforce Management
- Communication
- Problem resolution
- Relationship building
- KPI analysis
Timeline
Sales Manager
Nelson Lumber
11.2022 - Current
Manager
Home Hardware Building Centre
09.2018 - 11.2022
General Manager
Spruceland Lumber
07.2013 - 09.2018
Customer Service Manager
United Farmers Of Alberta
11.2012 - 07.2013
Store Manager
Home Depot Canada
03.2009 - 06.2012
Assistant Manager of Operations
Home Depot Canada
07.2005 - 03.2009
Department Supervisor With Keys
Home Depot Canada
07.2003 - 06.2005
High School Diploma -
Swift Current Comprehensive High School
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