Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Corey Cairns

Calgary

Summary

Experienced scheduling professional skilled in calendar management, logistics coordination, and operational efficiency. Emphasizes the value of team collaboration and achieving measurable outcomes. Adapts seamlessly to changing requirements. Demonstrates exceptional multitasking, effective communication, and a solution-oriented problem-solving approach. Recognized for reliability and strong organizational abilities.

Overview

14
14
years of professional experience

Work History

Scheduling Coordinator

StarBuilding Materials
09.2024 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
  • Generated reports and tracked data to monitor operational priorities and scheduling.

Retail Manager

Pet Planet
07.2024 - 09.2024
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Operational Leader

Government
12.2021 - 05.2024
  • Provided continual support/guidance to team members through effective lines of communication and collaboration. Identified and achieved Operational objectives through analysis of data trends and reviewing stored documentation. Utilising resources provided such as Microsoft Office and Sharepoint for uploading and storing information.

Collections Administrator

Past Due Credit Solutions
02.2020 - 12.2021
  • Oversee in-bound calls relating to consumer debt and identify and deliver remedies based on personal circumstances. Provide administrative assistance to Organisational leaders to ensure smooth operations within a fast-paced office environment. Analyse consumer data and record within relevant databases in line with Operational policies.

Sales Assistant

One Below Ltd/ Poundworld Ltd and The Works Ltd
08.2011 - 01.2020
  • Respond promptly to customer enquiries and acknowledge and resolve customer complaints achieving the best outcome for both customer and business. Carry out tasks as a Shift Manager, such as opening and closing of business premises, banking procedures and promoting a positive working environment for personal and professional growth.

Education

High School Qualifications -

Clydebank High School
06.2010

Skills

  • Strategic operational oversight
  • Human resources management
  • Data analysis
  • Effective communication
  • Proficient in Microsoft Office
  • Cross-functional project engagement
  • Systematic filing practices
  • Setting and meeting organizational goals
  • Analytical problem-solving
  • Consistent productivity
  • Detail-oriented data entry
  • Strong communication skills in verbal and written formats
  • Time management skills

Languages

English
Native or Bilingual

Timeline

Scheduling Coordinator

StarBuilding Materials
09.2024 - Current

Retail Manager

Pet Planet
07.2024 - 09.2024

Operational Leader

Government
12.2021 - 05.2024

Collections Administrator

Past Due Credit Solutions
02.2020 - 12.2021

Sales Assistant

One Below Ltd/ Poundworld Ltd and The Works Ltd
08.2011 - 01.2020

High School Qualifications -

Clydebank High School
Corey Cairns