Corey Burtini
Victoria
Summary
Experienced professional with a strong background in social services coordination, client support, and administrative operations. Skilled in care planning, budgeting, and ensuring compliance with housing standards. Proven ability to lead and support staff, manage crises, and foster a safe, respectful environment for residents. Known for building strong community partnerships, streamlining processes, and promoting resident well-being through collaborative, person-centered support.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Site Supervisor
Umbrella Society
Salt Spring Island
10.2022 - Current
- Supervised personnel for housing program administration, maintenance, and clerical support.
- Maintained residential tenancy agreements for renewals or terminations according to program guidelines.
- Obtained contractor quotes for repair work to uphold property standards.
- Assessed applicant eligibility based on established criteria for vacancies.
- Monitored compliance with housing regulations to ensure safety standards.
- Collected statistical data to track tenant communication and applicant information.
- Collaborated with local government agencies on affordable housing initiatives.
- Oversaw daily site operations, including staffing, training, budgeting, and performance management.
Client Care Coordinator
ComForCare
Victoria
12.2016 - 10.2022
- Managed client schedules and coordinated caregiver assignments to optimize service delivery.
- Communicated with clients to assess needs and tailor support services accordingly.
- Developed care plans in collaboration with healthcare professionals and families.
- Maintained accurate client records using electronic health record systems.
- Trained new staff on company policies and client care procedures.
- Resolved client concerns through active listening and effective problem-solving techniques.
- Provided assistance with personal care, mobility, and meaningful activities to enhance well-being.
- Ensured a clean living environment while maintaining client dignity and respect
- Covered any callouts or open shifts to maintain continuity of the client care plan.
Administrative Coordinator
Westshore Parks & Recreation
Victoria
07.2007 - 12.2016
- Coordinated schedules for community recreation programs and events to maximize participation.
- Managed registrations and inquiries for various recreational activities, enhancing customer experience.
- Developed promotional materials for upcoming programs and services to increase visibility.
- Assisted in budget preparation and expense tracking for events, ensuring financial compliance.
- Maintained accurate records of participant data and program evaluations to support decision-making.
- Facilitated communication between departments regarding program updates to streamline operations.
- Processed invoices from vendors promptly, adhering to company policies.
- Trained employees on best practices and protocols to foster a productive work environment.
Education
Pre-Social Work, Associate of Arts Degree - Social Work
Camosun College
Victoria, BCSkills
- Care plan development
- Client communication
- Social services coordination
- Team leadership
- Data management
- Budget management
- Problem solving
Certification
- Emergency First Aid - AED/CPR A & Oxygen Therapy
- Mental Health First Aid - Opening MInds - Mental Health Commission of Canada
- Provincial Peer Support Worker Training Curriculum - Peer Connect BC
- Foster Parent Orientation - Ministry of Children & Family Development
- SafeTALK - LivingWorks
- Accident Investigation - Camosun College
- Trauma Informed Practices - Volunteer Victoria
- JHSC Fundamentals - WorkSafe BC
- Neurodivergent Community Perspectives: Skills & Self Advocacy - QMUNITY
- Health & Safety Awareness,WHMIS & Preparing Work Safe Procedures - brightsafe
- HIFIS & Connections - BC Housing
- ADP - Payroll
- FindMyShift - Scheduling program
Timeline
Site Supervisor
Umbrella Society
10.2022 - Current
Client Care Coordinator
ComForCare
12.2016 - 10.2022
Administrative Coordinator
Westshore Parks & Recreation
07.2007 - 12.2016
Pre-Social Work, Associate of Arts Degree - Social Work
Camosun College