Corey Accaputo
Toronto,CA
Summary
Possessing strong leadership skills and an aptitude for teamwork, I am a strategic thinker and a dedicated team player. As a proactive and friendly customer service specialist, I am committed to surpassing expectations at every interaction. I am timely, professional, and possess exceptional communication skills, enabling me to foster and nurture relationships that contribute to client and work satisfaction standards. I am actively pursuing a role as a Client Service Worker where I can leverage my education and experience to immediately contribute value to an organization.
Overview
16
16
years of professional experience
Work History
CLEANER HEAVY DUTY
City of Toronto
Toronto
11.2023 - Current
- Sustaining a superior level of cleanliness by proficiently managing supplies, solutions, and equipment such as floor and buffing machines,
steamers,
and vacuums. - Maintained a commitment to safe work practices while following IPAC procedures
- Performed thorough cleaning and disinfection of diverse surfaces like floors, walls, ceilings, tables, chairs,
beds,and furniture - Cleans and disinfects fixtures such as sinks, toilets, showers, tubs and mirrors
- Cleans all appliances
- Strips and refinishes all types of hard floor surfaces
- Prepares rooms for shelter residents and staff members
- Travels to alternate work sites as needed for assigned tasks
- Conducted routine maintenance duties involving the replacement of light bulbs, unclogging of drains and toilets, changing A/C filters, as well as performing furniture repairs.
- Maintained cleanliness by ensuring removal of trash and recyclables
- Demonstrate a high level of professionalism in resolving service inquiries, requests, and complaints while establishing positive working relationships with clients, service providers, the general public, and staff.
- Conducted regular facility and bed/room checks to ensure the safety and well-being of clients and staff
- Provided direct support to individuals facing various challenges such as mental health issues, substance abuse problems, physical ailments, and social or emotional difficulties in emergency shelter settings.
Delivery Driver/ CSR
Domino's Pizza
East York
11.2010 - Current
- Provide assistance for customers with special billing requests
- Promote company products, services, and savings plans when Collect payments from customers
- Take orders from patrons for food or beverages
- Inform customers of daily specials
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
- Present bills and receipts and collect payments for goods delivered or loaded
- Set oven temperatures and place items into hot ovens for baking
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary
- Order or receive supplies or equipment
- Clean service or seating areas
- Receive and process customer payments
- Set up or restock product displays
- Take customer orders and convey them to other employees for preparation
- Obey traffic laws and follow established traffic and transportation procedures
- Report any mechanical problems encountered with vehicles
- Verify the contents of inventory loads against shipping papers.
Customer Service Rep/Sales assistant
Walter's Music Center
Scarborough
10.2008 - 07.2010
- Order new parts to maintain inventory
- Replace light bulbs
- Cleaning and polishing the guitars and Pianos mopping, sweeping, and dusting Restocking the shelves (Guitars, amplifiers, books, guitar strings) Tuning and restringing guitars and bass guitars Handing Cash, making bank deposits and taking payments for the piano and guitar lessons we provided Was in charge of selling Guitars, keyboards and Amplifiers Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Education
High School Diploma -
Sir Robert.L Borden business and technical institute
Scarborough05.2008
Some College (No Degree) - University Arts And Sciences - General Arts And Sciences
Centennial College of Applied Arts And Technology
Scarborough, ONSkills
- Attention to detail
- Flexibility
- Teamwork
- Communication
- Critical thinking
- Problem solving
Life Experiences
From a young age, I have been exposed to environments affected by family substance abuse and addiction. This has equipped me with the ability to recognize aggressive behaviors and understand when individuals require additional support. I am confident that this will be an essential tool for comprehending clients' needs and providing them with the appropriate care and assistance required.
Timeline
CLEANER HEAVY DUTY
City of Toronto
11.2023 - Current
Delivery Driver/ CSR
Domino's Pizza
11.2010 - Current
Customer Service Rep/Sales assistant
Walter's Music Center
10.2008 - 07.2010
High School Diploma -
Sir Robert.L Borden business and technical institute
Some College (No Degree) - University Arts And Sciences - General Arts And Sciences
Centennial College of Applied Arts And Technology
Similar Profiles
Maria StivalMaria Stival
Camp Playground Leader at City of TorontoCamp Playground Leader at City of Toronto
Brooke LivingstoneBrooke Livingstone
Primary Care Paramedic at City of TorontoPrimary Care Paramedic at City of Toronto
Harris AliHarris Ali
Community Youth Leader, Sports Instructor & Monitor at City Of TorontoCommunity Youth Leader, Sports Instructor & Monitor at City Of Toronto
Akshay SorathiyaAkshay Sorathiya
Corporate Application Technical Leader at City of TorontoCorporate Application Technical Leader at City of Toronto
Charchit SapkotaCharchit Sapkota
IT Technician at Bento SushiIT Technician at Bento Sushi