Cordell Dempsey
Sherwood Park,Canada
Summary
Dynamic Finance Manager with a proven track record at East Side Truck & Auto, excelling in people management and customer financing. Achieved impressive back-end gross profits per deal while fostering a collaborative team environment. Skilled in critical thinking and effective communication, driving revenue growth and enhancing customer satisfaction through strategic initiatives.
Overview
4
4
years of professional experience
Work History
Finance Manager
Londonderry Dodge Chrysler Jeep
05.2024 - 01.2025
- Effectively tracked leads through the CRM system, specifically utilizing First Canadian Products to ensure all potential opportunities were monitored and followed up on in a timely manner.
- This approach facilitated efficient conversion and contributed to the growth of the customer base.
Finance Manager / Director of Finance
East Side Truck & Auto
Edmonton, Canada
10.2020 - 01.2024
- Recruited, hired, and trained employees on operational procedures and performance standards, ensuring the team was well-equipped to meet company expectations.
- Cultivated and maintained professional relationships within the team to foster a positive and collaborative work culture.
- Managed staff effectively while tracking and maintaining the customer base.
- Planned and implemented strategic initiatives designed to drive revenue growth for the department.
- Oversaw the use of Dealer Track to assist with securing additional approvals for customers, optimizing the finance process and customer satisfaction.
- Achieved back-end gross profits ranging from $4,500 to $5,000 per deal, demonstrating proficiency in both subprime and prime finance operations.
- Tracked leads using the in-house lead system to ensure efficient follow-up and conversion, contributing to overall business growth and customer retention.
Education
High School Diploma -
Chetwynd, BCSkills
- People Management
- Legal and Regulatory Compliance
- Charismatic Leadership
- Critical Thinking
- Business Relationship Management
- Customer Service
- Customer financing
- Customer relationship management
- Team leadership
- Effective communication
- Problem solving
- Attention to detail
Leadership Experience
- Maintain and Direct Office of 8 Finance Managers.
- Assist and teach for higher successes in receiving approvals from Financial Institutions.
Timeline
Finance Manager
Londonderry Dodge Chrysler Jeep
05.2024 - 01.2025
Finance Manager / Director of Finance
East Side Truck & Auto
10.2020 - 01.2024