Cordelia Julius Ogar
Brandon,MB
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
8
8
years of professional experience
Work History
Receptionist
Raddison Blu Hotel
01.2021 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Compiled information from files and research to satisfy information requests.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Front Desk Receptionist
Intercontinental Hotel
01.2016 - 01.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Bachelor of Science - Computer Information Systems
Tansian University
Nigeria11.2021
College Certificate - Computer Integrated Science
Federal College of Education Akoka,
Nigeria, Yapa, Lagos10.2018
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- File Management
- Office Administration
- Document Management
- Calendar Management
- Typing Speed
- Microsoft Office
Languages
English
Elementary
Timeline
Receptionist
Raddison Blu Hotel
01.2021 - 12.2023
Front Desk Receptionist
Intercontinental Hotel
01.2016 - 01.2019
Bachelor of Science - Computer Information Systems
Tansian University
College Certificate - Computer Integrated Science
Federal College of Education Akoka,
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