Cordelia Higgins
Thompson,MB
Summary
Dynamic and reliable professional excelling in customer service and inventory management. Known for effective communication and problem-solving skills, I consistently enhance guest experiences while maintaining cleanliness and organization. Adept at multitasking in fast-paced environments, ensuring seamless operations and guest satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beverage Cart Server
Thompson Golf Club
05.2025 - 06.2025
- Provided exceptional customer service to enhance guest experience on the golf course.
- Managed beverage inventory efficiently, ensuring timely restocking and availability of popular items.
- Operated beverage cart independently while navigating the golf course in a fast-paced environment.
- Assisted guests with menu selections, promoting seasonal specials and signature drinks effectively.
- Collaborated with team members to ensure seamless operations on busy days, contributing to overall productivity.
- Operated POS system to facilitate cash and credit transactions and refunds.
Receptionist
Salon Italia
05.2023 - 06.2025
- Greeted visitors and directed inquiries to appropriate staff members.
- Managed incoming calls and routed to relevant departments efficiently.
- Maintained organized front desk area, ensuring professional appearance.
- Scheduled appointments and coordinated meetings for office staff.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Hostess/Waitress
Baacos Bar and Grill
03.2023 - 07.2023
- Welcomed and seated guests, ensuring efficient table turnover and optimal guest experience.
- Managed reservation system, coordinating bookings to minimize wait times during peak hours.
- Communicated with kitchen staff to relay special requests and dietary restrictions accurately.
- Assisted in training new hostesses on service protocols and customer interaction standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
Education
Grade 12 Diploma -
R.D. Parker Collegiate
Thompson, MB06.2025
Skills
- Excellent customer service
- Patience and tolerance
- Reliability and punctuality
- Cleanliness and hygiene
- Professional appearance
- Flexible schedule
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Cleaning and sanitizing
- Multitasking Abilities
- Organizational skills
- Active listening
- Effective communication
- Cash register operation
Languages
English
Native or Bilingual
Certification
First Aid/ CPR Certification
Timeline
Beverage Cart Server
Thompson Golf Club
05.2025 - 06.2025
Receptionist
Salon Italia
05.2023 - 06.2025
Hostess/Waitress
Baacos Bar and Grill
03.2023 - 07.2023
Grade 12 Diploma -
R.D. Parker Collegiate
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