Corbin Gandolfo
Edmonton,AB
Summary
Versatile Assistant General Manager with 9 years of experience overseeing daily restaurant and bar operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Blanco Cantina
06.2022 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Assisted in recruiting, hiring and training of team members.
- Ensured the building was up to code and up to standards with AHS.
- Did weekly payroll while overseeing everybody's hours.
- Created procedures and employee handbooks to maximize workflow.
- Supported staff during peak hours and talked to tables to ensure customer satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Bar Manager
MKT Beer Market
08.2021 - 06.2022
- Worked with vendors and reps frequently to ensure our product is for every customer.
- Controlled labour costs by adjusting schedules and workflow to align with anticipated customer demands.
- Reorganized bar stations to streamline service flow.
- Increased profit by overseeing inventory and strategically increasing menu prices.
- Organized and developed training seminars to ensure our employees had all the training needed to be confident.
- Developed and perfected spreadsheets to minimize time spent on tedious tasks such as inventory and programming micros.
General Manager
Funky Buddha
02.2015 - 03.2020
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal long-term relationships with vendors and other necessities through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Liaised with cross-functional teams to develop product positioning strategies.
- Learnt and taught how to be productive in and out of revenue areas.
Bar Manager
02's Taphouse & Grill
03.2016 - 07.2017
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Restocked beer and liquor regularly and simplified the process by creating systems.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Received and orders and made orders based on trends in the area or online while balancing a budget.
- Experimented a lot when it came to new cocktails trends based on our demographic.
Bartender
Brewsters Brewing Company
10.2014 - 06.2016
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Confirmed customers' ages for alcohol service and discontinued service to overly intoxicated guests.
- Poured wine, beer and cocktails for patrons.
Bartender
Sportsman's Pub
11.2014 - 10.2015
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining to dining area for wait staff.
- Upsold customers from shelf to premium brands to help boost sales.
- Poured wine, beer and cocktails for patrons.
- Confirmed customers' ages for alcohol service and discontunued service to overly intoxicated guests.
Education
High School Diploma -
Vimy Ridge
Edmonton, ABSkills
- Training and Development Background
- Operations Management
- Business Development
- Team Leadership Expertise
- Business Operations Knowledge
- Hiring and Recruitment
Languages
English
Native or Bilingual
Timeline
Assistant General Manager
Blanco Cantina
06.2022 - Current
Bar Manager
MKT Beer Market
08.2021 - 06.2022
Bar Manager
02's Taphouse & Grill
03.2016 - 07.2017
General Manager
Funky Buddha
02.2015 - 03.2020
Bartender
Sportsman's Pub
11.2014 - 10.2015
Bartender
Brewsters Brewing Company
10.2014 - 06.2016
High School Diploma -
Vimy Ridge
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