Coraleen Hutchison
Vernon,BC
Summary
Dynamic customer service professional with experience at Walmart Canada, excelling in enhancing customer satisfaction through active listening and efficient transaction management. Proven ability to maintain operational excellence and cleanliness, leveraging critical thinking and data entry skills to support seamless retail experiences. Committed to delivering exceptional service and fostering positive customer interactions.
Diligent Customer Service Representative with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
Coop/Husky
06.2020 - Current
Managed product orders for convenience store and lottery tickets to ensure inventory accuracy.
Executed retail transactions independently, contributing to seamless daily operations.
Stocked products and organized lottery tickets to enhance customer accessibility.
Maintained cleanliness throughout store premises to uphold hygiene standards.
Cashier/Self Checkout Cashier
Walmart Canada
06.2016 - 01.2020
Oversaw operation of 9 self-checkout stations independently.
Assisted customers with self-checkout transactions to ensure efficiency.
Encouraged customer interest in Walmart MasterCard through active engagement.
Maintained cleanliness of all self-checkout stations for optimal user experience.
Welcomed customers upon arrival at self-checkouts to create a friendly atmosphere.
Collator Operator
Black Press
06.2007 - 01.2014
Maintained a position on the production line while handling the heaviest and bulkiest bundles of flyers.
Education
Quickbooks - Accounting
Okanagan University College
Vernon BC01-2012
Diploma in Business Administration - Accounting
Okanagan University College
Vernon, BC06-1987
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Accounting skills
- Computer skills
Languages
English
Timeline
Customer Service Representative
Coop/Husky
06.2020 - Current
Cashier/Self Checkout Cashier
Walmart Canada
06.2016 - 01.2020
Collator Operator
Black Press
06.2007 - 01.2014
Quickbooks - Accounting
Okanagan University College
Diploma in Business Administration - Accounting
Okanagan University College
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