Coral Cranmer
Calgary,AB
Summary
Motivated server with engaging personality and flexible approach. Dependable, friendly and able to anticipate customer needs to facilitate enjoyable dining experiences. 8 years of experience in the restaurant industry including serving, bartending, and FOH management.
Overview
15
15
years of professional experience
Work History
EFL Instructor
Sogang Language Program
2017.11 - 2023.12
- Improved student language proficiency by using diverse teaching methods and materials.
- Enhanced cultural understanding for students by organizing multicultural events and sharing personal experiences.
- Promoted active participation from all students by utilizing group work, peer review, and interactive activities.
Restaurant Server
The Unicorn Superpub
2017.03 - 2017.11
- Enhanced customer satisfaction by providing attentive and personalized service during busy patio season on Stephen Ave.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
Front of House Manager
Brewsters Brewing Company/Beer Revolution 11th
2009.06 - 2017.03
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Coached and challenged a team of up to 40 staff members to maintain superior guest service standards.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
Education
Bachelor of Arts - Political Science
University of Calgary
Calgary, AB2009
Skills
- High-Volume Dining
- Dining Area Maintenance
- Guest Service
- Order Accuracy
- Adaptability
- Team collaboration
- Organization
- Positive attitude
Affiliations
- Travelling
- Cooking
- Reading
Timeline
EFL Instructor
Sogang Language Program
2017.11 - 2023.12
Restaurant Server
The Unicorn Superpub
2017.03 - 2017.11
Front of House Manager
Brewsters Brewing Company/Beer Revolution 11th
2009.06 - 2017.03
Bachelor of Arts - Political Science
University of Calgary
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