Summary
Overview
Work History
Skills
Languages
Timeline
SalesAssociate

Cora-Lynn Miller

Courtenay,BC

Summary

Dynamic professional with a proven track record in customer service and teamwork, honed across roles from Sales Associate at Whistle Stop Liquor Store to Front Desk Agent at Best Western Hotel. Excelled in fast-paced environments, significantly enhancing customer satisfaction through exceptional service and relationship building. Skilled in cash handling and problem-solving, adept at fostering positive experiences.

Overview

19
19
years of professional experience

Work History

Sales Associate

Whistle Stop Liquor Store
01.2022 - 09.2023
  • Open and closed high volume beer and wine store.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Gas N Go
01.2019 - 09.2019

Managed store operations and handled customer transactions efficiently.

Maintained store cleanliness and ensured inventory was well-stocked.

Oversaw kitchen operations, including cooking and food preparation.

Balanced the register and prepared next-day cash floats.

Construction Labourer

Dryco Systems Inc
01.2015 - 01.2016


  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.

Front Desk Agent

Best Western Hotel
01.2005 - 04.2006
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling

Languages

English

Timeline

Sales Associate

Whistle Stop Liquor Store
01.2022 - 09.2023

Sales Associate

Gas N Go
01.2019 - 09.2019

Construction Labourer

Dryco Systems Inc
01.2015 - 01.2016

Front Desk Agent

Best Western Hotel
01.2005 - 04.2006
Cora-Lynn Miller