Cora Lee Ringheim
Victoria,Canada
Summary
Dedicated professional with 10+ years of experience in local advocacy and support. Seeking a full-time position that offers professional challenges and allows for the utilization of strong interpersonal skills, excellent time management, and problem-solving abilities. Proficient in developmental and strategic planning, with a proven track record in providing community support services to individuals with developmental and intellectual disabilities. Passionate about making a positive impact in the lives of those in need and eager to contribute expertise.
Overview
18
18
years of professional experience
Work History
CLBC Program Supervisor
Beacon Community Services
Victoria
08.2024 - Current
- Oversee staff training and development programs, ensuring employee is equipped with the skills needed to excel in their roles.
- Evaluate program performance regularly.
- Assist with community resources and referalls.
- Ensure staff and program follow CLBC structure
- Coach staff on productivity strategies to accomplish goals.
- Provide leadership, guidance and support to staff member.
- Monitored program performance and outcomes for successful delivery of services.
- Researched best practices and developed strategies to improve program outcomes.
- Identify participants needs and located resources for social and community service programs.
Property Coordinator
Beacon Community Services
Victoria, BC
02.2024 - Current
- Maintains effective relationships between tenants and Beacon Community Services
- Holds annual tenant meetings to discuss issues, priorities, and upcoming changes
- Ensure tenants are compliant with tenancy agreements and rules of the building
- Establishes and leads the tenant selection committee / recommends candidates for approval
- Provide resources to tenants that may require additional support
- Acts as the main direct contact for tenants
- Liaises with other Beacon housing programs to share information and to align processes
- Comply with relevant legislation including the Residential Tenancy Act
- Post notices of scheduled works on the building ensuring tenants are informed well in advance
- Participates in budgeting process
- Applies to the Residential Tenancy Branch for tenant breaches
- Administer the property management program including application process, eligibility for tenancy, tenancy agreement, notices, move in/move out process
- Develop and update policies and procedures, manuals associated with building management and tenant relation
- Develops letters, notices and other templates to communicate to tenants in a timely manner
Home Share Provider
BeConnected Support Services
Victoria, Canada
09.2014 - Current
- Assist individual with daily living needs to maintain self-esteem and general wellness
- Provide consistent and high-quality support to the individual being cared for
- Maintain detailed case histories, metrics and reports to meet strict standards
- Work collaboratively with community resources to ensure needs and desires are met with a high level of care
- Assist individual in navigating the social system, including applying for benefits, accessing resources and connecting with other support services
Community Support Worker
Beconnected
Victoria, Canada
06.2014 - 03.2023
- Kept case files updated, accurate and aligned with requirements
- Facilitated community outreach to expand participation and support
- Helped clients navigate social services system and access needed resources
- Tracked service activities and outcomes against outlined plans and goals
- Coordinated and managed volunteer activities for individual community projects
- Coordinated with different service providers to meet clients' individual needs
Community Support Worker
West Coast Day Program
Victoria, Canada
02.2012 - 03.2014
- Planned and hosted on- and off program facility community service activities
- Motivated individuals to participate in daily programming
- Created quarterly activities as per individual's needs, goals and desires
- Assisted Individuals with life skill programs
- Completed daily and monthly case notes to supervisor
- Assisted Individuals in daily health and hygiene
Parole Administrator Internship
Correctional Services Canada
Victoria, Canada
09.2010 - 07.2011
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Entered and maintained departmental records in company database
- Obtained Federal Security Clearance
- Analyzed departmental documents for appropriate distribution and information
- Organized client documentation by checking files and verifying completeness of notes
Store Manager
Honey Pot Cold Beer and Wine
Mill Bay, Canada
01.2007 - 07.2010
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
- Approved regular payroll submissions for employees
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Supervised guests at front counter, answering questions regarding products
- Interviewed job candidates and made staffing decisions
- Planned budgets and authorized payments and merchandise returns
- Reported to the district owner regarding all store and staff issues
- Completed profit and loss performance reports
- Managed a staff of 6 sales associates
Education
No Degree - Criminal Justice
Simon Fraser University
North Vancouver, BC01-2009
Diploma - Criminal Justice
Camosun College
Victoria, None05-2007
Skills
- Computer Savvy
- Goal orientated
- Organized
- Reliable
- Excellent Interpersonal Skills
- OFA Level Equivalent
- CPR Level C with AED
- Naloxone Training
- Schedule Maintenance
- Individual Needs Assessment
- Program Planning
- Referral Coordination
- Documentation Management and proficiency
- Leadership
- Emergency response planning
- Legal and regulatory compliance
- Sustainability practices
- Safety and security protocols
Diversityandinclusion
In the spirit of fostering diversity and inclusion, I would like to share that I am of Aboriginal descent, specifically Coast Salish heritage from the Tsawout First Nation here on Vancouver Island. I hold this aspect of my identity with pride and welcome opportunities to contribute to diverse and culturally rich work environments.
Timeline
CLBC Program Supervisor
Beacon Community Services
08.2024 - Current
Property Coordinator
Beacon Community Services
02.2024 - Current
Home Share Provider
BeConnected Support Services
09.2014 - Current
Community Support Worker
Beconnected
06.2014 - 03.2023
Community Support Worker
West Coast Day Program
02.2012 - 03.2014
Parole Administrator Internship
Correctional Services Canada
09.2010 - 07.2011
Store Manager
Honey Pot Cold Beer and Wine
01.2007 - 07.2010
No Degree - Criminal Justice
Simon Fraser University
Diploma - Criminal Justice
Camosun College