Cora Lee Ringheim
Victoria,Canada
Summary
Dedicated professional with 10+ years of experience in local advocacy and support. Seeking a full-time position that offers professional challenges and allows for the utilization of strong interpersonal skills, excellent time management, and problem-solving abilities. Proficient in developmental and strategic planning, with a proven track record in providing community support services to individuals with developmental and intellectual disabilities. Passionate about making a positive impact in the lives of those in need and eager to contribute expertise.
Overview
18
18
years of professional experience
Work History
CLBC Program Supervisor
Beacon Community Services
08.2024 - Current
- Oversee staff training and development programs, ensuring employee is equipped with the skills needed to excel in their roles.
- Evaluate program performance regularly.
- Assist with community resources and referalls.
- Ensure staff and program follow CLBC structure
- Coach staff on productivity strategies to accomplish goals.
- Provide leadership, guidance and support to staff member.
- Monitored program performance and outcomes for successful delivery of services.
- Researched best practices and developed strategies to improve program outcomes.
- Identify participants needs and located resources for social and community service programs.
Property Coordinator
Beacon Community Services
02.2024 - Current
- Maintains effective relationships between tenants and Beacon Community Services
- Holds annual tenant meetings to discuss issues, priorities, and upcoming changes
- Ensure tenants are compliant with tenancy agreements and rules of the building
- Establishes and leads the tenant selection committee / recommends candidates for approval
- Provide resources to tenants that may require additional support
- Acts as the main direct contact for tenants
- Liaises with other Beacon housing programs to share information and to align processes
- Comply with relevant legislation including the Residential Tenancy Act
- Post notices of scheduled works on the building ensuring tenants are informed well in advance
- Participates in budgeting process
- Applies to the Residential Tenancy Branch for tenant breaches
- Administer the property management program including application process, eligibility for tenancy, tenancy agreement, notices, move in/move out process
- Develop and update policies and procedures, manuals associated with building management and tenant relation
- Develops letters, notices and other templates to communicate to tenants in a timely manner
Home Share Provider
BeConnected Support Services
09.2014 - Current
- Assist individual with daily living needs to maintain self-esteem and general wellness
- Provide consistent and high-quality support to the individual being cared for
- Maintain detailed case histories, metrics and reports to meet strict standards
- Work collaboratively with community resources to ensure needs and desires are met with a high level of care
- Assist individual in navigating the social system, including applying for benefits, accessing resources and connecting with other support services
Community Support Worker
Beconnected
06.2014 - 03.2023
- Kept case files updated, accurate and aligned with requirements
- Facilitated community outreach to expand participation and support
- Helped clients navigate social services system and access needed resources
- Tracked service activities and outcomes against outlined plans and goals
- Coordinated and managed volunteer activities for individual community projects
- Coordinated with different service providers to meet clients' individual needs
Community Support Worker
West Coast Day Program
02.2012 - 03.2014
- Planned and hosted on- and off program facility community service activities
- Motivated individuals to participate in daily programming
- Created quarterly activities as per individual's needs, goals and desires
- Assisted Individuals with life skill programs
- Completed daily and monthly case notes to supervisor
- Assisted Individuals in daily health and hygiene
Parole Administrator Internship
Correctional Services Canada
09.2010 - 07.2011
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Entered and maintained departmental records in company database
- Obtained Federal Security Clearance
- Analyzed departmental documents for appropriate distribution and information
- Organized client documentation by checking files and verifying completeness of notes
Store Manager
Honey Pot Cold Beer and Wine
01.2007 - 07.2010
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
- Approved regular payroll submissions for employees
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Supervised guests at front counter, answering questions regarding products
- Interviewed job candidates and made staffing decisions
- Planned budgets and authorized payments and merchandise returns
- Reported to the district owner regarding all store and staff issues
- Completed profit and loss performance reports
- Managed a staff of 6 sales associates
Education
No Degree - Criminal Justice
Simon Fraser University
North Vancouver, BC01-2009
Diploma - Criminal Justice
Camosun College
Victoria, None05-2007
Skills
- Computer Savvy
- Goal orientated
- Organized
- Reliable
- Excellent Interpersonal Skills
- OFA Level Equivalent
- CPR Level C with AED
- Naloxone Training
- Schedule Maintenance
- Individual Needs Assessment
- Program Planning
- Referral Coordination
- Documentation Management and proficiency
- Leadership
- Emergency response planning
- Legal and regulatory compliance
- Sustainability practices
- Safety and security protocols
Diversityandinclusion
In the spirit of fostering diversity and inclusion, I would like to share that I am of Aboriginal descent, specifically Coast Salish heritage from the Tsawout First Nation here on Vancouver Island. I hold this aspect of my identity with pride and welcome opportunities to contribute to diverse and culturally rich work environments.
Timeline
CLBC Program Supervisor
Beacon Community Services
08.2024 - Current
Property Coordinator
Beacon Community Services
02.2024 - Current
Home Share Provider
BeConnected Support Services
09.2014 - Current
Community Support Worker
Beconnected
06.2014 - 03.2023
Community Support Worker
West Coast Day Program
02.2012 - 03.2014
Parole Administrator Internship
Correctional Services Canada
09.2010 - 07.2011
Store Manager
Honey Pot Cold Beer and Wine
01.2007 - 07.2010
No Degree - Criminal Justice
Simon Fraser University
Diploma - Criminal Justice
Camosun College