Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Cora Helewa

Pickering,ON

Summary

Passionate and responsible student with university leadership experience, and a determination to maximize the benefit provided from my expertise in any work environment. Upbeat energy, confidence, and work ethic have earned praise from employers and customers alike, along with my ability to adapt and maintain organization and efficiency, regardless of the situation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server/Bartender

King's Castle Bar & Grill
Ajax, ON
05.2024 - Current
  • Provide prompt and authentic customer service, supported by recommendations and product descriptions, to enhance the patrons' experience.
  • Offer attentive food and drink service, taking into account requests, accommodations, preferences, and necessities.
  • Ensure the cleanliness of the work environment by promptly cleaning tables and the bar, and adhering to health and safety standards.
  • Maintain organization and composure in fast-paced, high-pressure situations.

Server/Bartender

East End Pub and Grill
Pickering, ON
06.2022 - 05.2024
  • Provided excellent customer service by anticipating needs, and responding promptly to requests.
  • Ensured precise order-taking and entry, accommodating modifications and requests, while maintaining a pristine dining environment for patrons.
  • Completed ancillary tasks, including keg maintenance, dishwashing, side dish preparation, managing take-out orders and calls, all while delivering exceptional customer service.
  • Facilitated financial transactions encompassing both cash and electronic payments.
  • Provided training to new team members, with the goal of maintaining service consistency within the establishment.

Hostess/Server

East Side Mario's
Scarborough, ON
07.2021 - 08.2021
  • Orchestrated organized seating arrangements, factoring in rotation, availability, accommodation requests, and estimated wait times.
  • Maintained table cleanliness, and promptly cleared dirty dining utensils.
  • Efficiently handled take-out orders, categorizing, and packaging them.
  • Fulfilled server responsibilities, including order taking, beverage service, food delivery, customer assistance, and payment processing.
  • Handled incoming phone inquiries, addressed questions, and concerns.

Hockey Timekeeper

Pickering Hockey Association
Pickering, ON
09.2017 - 01.2021
  • Accurately recorded game data into the game sheet while simultaneously working the time clock in a fast paced environment.
  • Facilitated the registration process at tryout events, including the comprehensive management of participant information, jersey number allocation, and financial transactions.
  • Organized payment for various employees, programmed game sheets and answered a variety of questions while working in the office during tournaments.
  • Skillfully trained new team members on time clock and digital game sheet operations, leveraging my expertise to ensure proficiency.

Camp Counselor

Envision Hockey
Pickering, ON
07.2016 - 08.2019
  • Implemented strong leadership skills in order to ensure the safety of the campers while on the ice, in the dressing rooms and outside at the park, all while making sure they were enjoying their time.
  • Organized and set up on ice drills and outdoor activities which required various pieces of equipment.
  • Taught hockey skills to the campers as needed.

Education

Bachelor of Science - Forensic Science

Ontario Tech University
Oshawa, ON
04-2028

Studies in General Science -

Western University
London, ON

High School Diploma - All Studies

École Secondaire Catholique Saint Charles Garnier
Whitby, ON
06.2021

Skills

  • Communication
  • Reliable/Responsible
  • Adaptability
  • Fast learner
  • Leadership
  • Hard worker
  • Organization
  • Problem solving
  • Time management
  • Teaching

Certification

  • Smart Serve
  • G Class Driver's License

Languages

English
Native/ Bilingual
French
Full Professional

References

References available upon request.

Timeline

Server/Bartender

King's Castle Bar & Grill
05.2024 - Current

Server/Bartender

East End Pub and Grill
06.2022 - 05.2024

Hostess/Server

East Side Mario's
07.2021 - 08.2021

Hockey Timekeeper

Pickering Hockey Association
09.2017 - 01.2021

Camp Counselor

Envision Hockey
07.2016 - 08.2019

Bachelor of Science - Forensic Science

Ontario Tech University

Studies in General Science -

Western University

High School Diploma - All Studies

École Secondaire Catholique Saint Charles Garnier

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Cora Helewa