Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cora Fingarsen

Victoria,BC

Summary

I apply my skills, ability, and knowledge to provide client-centered support. I have crisis intervention, conflict resolution skills and experience assessing risks including suicidal, drug, alcohol, and mental health issues in person and over the phone while ensuring the safety and confidentiality of residents, persons' served, staff, family, and the public. Strong leader and problem-solver while working independently and supportive within an interdisciplinary team environment. I work one-on-one and with the team to assess and report client progress, formulate plans, and adjust any needed information and support for clients to meet their specific goals. I maintain appropriate and confidential boundaries while providing client-centered advocacy and promote social justice and human rights to peoples with diverse abilities, vulnerable, marginalized, and at-risk persons served as well as collaborate with the appropriate resources and community organizations. Experience working within a multi-cultural environment and sensitivity to cultural/religious diversity, language barriers, gender/sexual orientation, and family violence issues Support and promote respectful treatment for Persons Served and acknowledge individual rights, demonstrating a high degree of understanding for unique challenges of those being supported. Strong advocate with social services and community agencies, educational services, health care providers, legal services, government, housing. I've done administration, communication, organization, scheduling and training experience. Calm, empathic, and compassionate when working with persons served. Ability to clearly communicate, organize and relay information through oral and written reports Ability to establish and maintain effective and long-term working relationships and am comfortable on a computer and accurate typist

Overview

10
10
years of professional experience
1
1
Certification

Work History

Residence Worker/Assistant Manager/Resident Coordinator

IDM Youth Services Inc
01.2020 - Current


  • Provided hands-on assistance and mentorship to Persons' Served and employees assessing the needs of individuals and the company.
  • Helped with day-to day operations including orientating, scheduling, training, daily planning, delegating, monitoring and evaluating performance to meet service demands.
  • Crisis intervention and using conflict resolution skills with experience assessing suicide risk, drug, alcohol and mental health issues in person and over the phone
  • Work one-on-one and with the team to assess and report Persons' Served progress, formulate plans, and adjust accordingly to assist in Persons' Served meeting their specific goals
  • Experience working within a multi-cultural environment and sensitivity to cultural/religious diversity, language barriers, gender/sexual orientation, and family violence issues
  • Strong advocate with social services and community agencies, educational services, health care providers, legal services, government, housing, and employment services involved with persons served

Community Support Worker/Assistant Manager

Pacific Coast Community Resources
08.2013 - 01.2020
  • Provided support to residents by assisting in developing long-term recovery plans and goals.
  • Completed interviews for potential employees
  • Evaluated, orientated and trained employees
  • Supported clients in long term housing while maintaning or improving individual wellness and productivity.
  • Assisted in implementation of community support services in alignment with needs.
  • Maintained professional and productive working relationships with the community, organizations and employees to promote teamwork and boost rapport.
  • Monitored and evaluated service programs to determine impact.

Support Worker

The Cridge Centre, Transition House for Women
08.2013 - 01.2020
  • Maintain appropriate and confidential boundaries and other basic professional ethics
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression
  • Transported clients to appointments according to determined schedule.
  • Collaborated with other teams to identify and resolve client issues quickly and professionally
  • Assessing crisis in person and over the phone and providing client-centred advocacy and promote social justice and human rights to peoples who are vulnerable, marginalized, and at-risk persons as well as collaborate with the appropriate resources and community organizations

Support Worker

Integra Support Services
06.2014 - 10.2018
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping, entertainment events.
  • Support and promote respectful treatment for Persons Served and acknowledge individual rights, demonstrate a high degree of understanding for unique challenges of those being supported
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Maintained clean workspace and had the ability to communicate clearly verbally and through notes/reports

Community Support Worker/Respite Worker

BGC
06.2017 - 09.2018


  • Administrative and daily house tasks, supervision, safety planning, meal preparation and advocacy.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Assisted in implementation of community support services in alignment with needs.

Education

Indigenous Family Support Certificate -

Camosun College
Victoria, BC
06.2013

Skills

  • Orientating and Training
  • Money Handling
  • Overseeing Employees
  • Managing Multiple Priorities
  • Scheduling and Coordinating
  • Shift Coverage
  • Team Motivation
  • Directing Team Members

Accomplishments

  • Class 4 Restricted Driver’s License with Clean Drivers Abstract
  • Negative Tuberculosis Test
  • Clean Criminal Record Check

Certification

Childhood Anxiety –Helping Children Heal Workshop October 2019

Foundations in Violence Against Women March 2020

Increasing Access for Indigenous Women April 2020

Introduction to Working with Children and Youth Experiencing Violence April 2020

Supporting Children and Youth Experiencing Violence Against Women April 2020

Naloxone Training

First Aid Level C

Class 4 Restricted Driver’s License with Clean Drivers Abstract

Negative Tuberculosis Test

Clean Criminal Record Check

Timeline

Residence Worker/Assistant Manager/Resident Coordinator

IDM Youth Services Inc
01.2020 - Current

Community Support Worker/Respite Worker

BGC
06.2017 - 09.2018

Support Worker

Integra Support Services
06.2014 - 10.2018

Community Support Worker/Assistant Manager

Pacific Coast Community Resources
08.2013 - 01.2020

Support Worker

The Cridge Centre, Transition House for Women
08.2013 - 01.2020

Indigenous Family Support Certificate -

Camosun College
Cora Fingarsen