Cora Cruise
Midland
Summary
Dependable and upbeat individual with excellent customer service abilities. Friendly and professional demeanor with skills built from various education and employment settings. Highly trainable an ability to work independently as well as part of a team. Ready and eager to continue to develop and build new skills.
Overview
8
8
years of professional experience
Work History
Bakery Clerk
Real Canadian Superstore
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Customized cake designs according to customer requests, enhancing customer satisfaction and loyalty.
- Provided exceptional customer service by quickly and accurately fulfilling special orders, increasing repeat business.
Bakery Clerk
IGA
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Fostered team-oriented environment by assisting coworkers during rush hours, maintaining high productivity levels.
- Conducted regular quality checks, maintaining high standards and minimizing customer complaints.
Delivery Driver
DoorDash
12.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Personal Support Worker
Victorian Order Of Nurses
08.2020 - 09.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Personal Support Worker
ParaMed Home Health Care
04.2017 - 02.2019
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted clients with daily living activities, promoting independence and wellbeing.
Education
Personal Support Worker Certificate - Personal Support Worker
Midland Adult Learning
Midland, ON03.2017
Skills
- Food preparation
- Customer satisfaction
- Cleanliness standards
- Punctual and reliable
- Stocking and shelving
- Accurate order fulfillment
- Product merchandising
- Pastry decoration
- Cleaning and sanitizing
- Verbal and written communication
- Personal hygiene assistance
- Patient care
- Privacy and confidentiality
- Daily living support
- Mental health support
- Time management
- Respectful and compassionate
- Documentation
- Heavy lifting
Languages
Timeline
Delivery Driver
DoorDash
12.2021 - Current
Personal Support Worker
Victorian Order Of Nurses
08.2020 - 09.2021
Personal Support Worker
ParaMed Home Health Care
04.2017 - 02.2019
Bakery Clerk
Real Canadian Superstore
Bakery Clerk
IGA
Personal Support Worker Certificate - Personal Support Worker
Midland Adult Learning
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