Cora Coffin
Morongo Valley
Summary
Experienced department manager with a focus on training and mentoring staff to deliver exceptional customer service. Skilled in inventory management and performance analysis, ready to leverage expertise to drive store success.
Overview
6
6
years of professional experience
Work History
Sporting Goods Department Manager
Walmart
Yucca Valley
03.2014 - 07.2017
- Oversaw daily operations of sporting goods department, ensuring optimal product placement and merchandising standards.
- Trained and mentored team members on customer service best practices and product knowledge.
- Managed inventory levels, conducted audits to maintain stock accuracy, and reduced shrinkage.
Automotive Bay Manager
Walmart
Yucca Valley, CA
01.2013 - 03.2014
- Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
- Managed inventory levels, optimizing stock placement for improved accessibility and accuracy.
- Trained new associates on operational procedures and best practices to enhance team performance.
- Coordinated with department leaders to streamline processes and resolve customer issues effectively.
Health & Beauty Department Manager
Walmart
Yucca Valley, CA
03.2013 - 12.2013
- Led daily operations of beauty department, optimizing product placement and inventory management.
- Trained and mentored team members on customer service best practices and product knowledge.
- Developed promotional strategies to increase sales and enhance customer engagement in beauty section.
- Analyzed sales data to identify trends, informing restocking processes and merchandising decisions.
Customer Service Manager
Walmart
Yucca Valley, CA
12.2011 - 11.2012
- Led customer service team to enhance satisfaction and resolve issues efficiently.
- Implemented training programs to improve staff performance and service quality.
- Analyzed customer feedback to identify trends and drive service improvements.
- Developed strategies for optimizing store operations and enhancing customer experience.
Education
High School Diploma -
Santa Ana Night School
Santa AnaSkills
- Store operations
- Merchandising strategies
- Employee scheduling
- Performance analysis
Timeline
Sporting Goods Department Manager
Walmart
03.2014 - 07.2017
Health & Beauty Department Manager
Walmart
03.2013 - 12.2013
Automotive Bay Manager
Walmart
01.2013 - 03.2014
Customer Service Manager
Walmart
12.2011 - 11.2012
High School Diploma -
Santa Ana Night School