Cora Balazs
Vancouver,Canada
Summary
Hardworking professional with over 10 years of exceptional experience, proven relationship-building skills, and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Onboard Server and Host
Rocky Mountaineer
Vancouver, British Columbia
07.2025 - Current
- Delivered exceptional customer service in luxury train dining environment.
- Collaborated with kitchen staff to guarantee timely meal delivery and presentation.
- Adapted to diverse customer needs in fast-paced, high-end setting.
- Ensured compliance with health and safety regulations during food service operations.
- Scored 100% in Safety & Emergency Procedure Test
Server
El Guapo
Vancouver, Canada
10.2019 - 08.2025
- Cultivated strong relationships with patrons to enhance loyalty and satisfaction.
- Facilitated engaging conversations with patrons, fostering a welcoming atmosphere.
- Cross-trained staff members to improve service versatility and efficiency.
- Promoted special events while managing reservations and scheduling effectively.
Dining-room and Lounge Server
The Keg Steakhouse and Bar
Vancouver, Canada
05.2015 - 07.2021
- Maintained comprehensive product knowledge to provide accurate answers and effective recommendations.
- Achieved consistent high sales and received positive feedback from guests and management.
- Resolved customer issues clearly and courteously, ensuring satisfaction at all engagements.
Dining-room and Lounge Server
Earls Kitchen and Bar
Vancouver, Canada
01.2014 - 02.2015
- Served as preferred server for VIP functions, including menu tastings.
- Established strong rapport with Earl's executives, including Vice President.
- Achieved over 90% in all secret shopper evaluations from head office.
Education
Basic Musicianship Program -
Douglas College
New Westminster, British ColumbiaNew Westminster Secondary School -
New Westminster Secondary School
New Westminster, British ColumbiaSkills
- Communication and interpersonal skills
- Multitasking in fast-paced environments
- Team collaboration and independence
- Pressure management
- Motivation and dedication
- Guest assistance and complaint resolution
- Problem-solving efficiency
Accomplishments
- Winner of SASS song-writing award- 2011
- Vocalist and song-writer with contacts to various record labels
- Actress in short films
- Exceptional references upon request
Certification
- Pro Serve Liquor Staff Training Certification
- Food Handler Certification
- WHMIS Training and Certification
References
References available upon request.
Timeline
Onboard Server and Host
Rocky Mountaineer
07.2025 - Current
Server
El Guapo
10.2019 - 08.2025
Dining-room and Lounge Server
The Keg Steakhouse and Bar
05.2015 - 07.2021
Dining-room and Lounge Server
Earls Kitchen and Bar
01.2014 - 02.2015
Basic Musicianship Program -
Douglas College
New Westminster Secondary School -
New Westminster Secondary School