Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Cooper Vance

Redwood City

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Specialist

Lucky's Supermarket
Redwood City
07.2023 - Current
  • Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
  • Provided assistance to customers in navigating website, placing orders, and resolving complaints.
  • Maintained a high level of professionalism while interacting with customers via phone or email.
  • Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
  • Transported trash bags to designated disposal areas.
  • Emptied trash cans and replaced liners as needed.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.

Education

High School Diploma -

Woodside High School
Woodside, CA
06-2025

Some College (No Degree) - Economics

Canada College
Redwood City, CA

Skills

  • Customer service
  • Conflict resolution
  • Conflict mediation
  • Good communication skills
  • Team collaboration
  • Problem solving
  • Time management
  • Telephone etiquette

Affiliations

  • WHS band (3yr)
  • AVID program (4yr)

Accomplishments

  • Honors Role

Timeline

Customer Service Specialist

Lucky's Supermarket
07.2023 - Current

High School Diploma -

Woodside High School

Some College (No Degree) - Economics

Canada College

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Cooper Vance