Cooper Thierjung
Mission Viejo
Summary
Dynamic, loyal, and self-motivated retail worker with 8+ years of customer service and operations experience. Experienced in results driven plans by developing a team to maximize efficiency in merchandising and order fulfillment. Hardworking and reliable with a goal to get my foot in the door at a new company for a fresh start.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Merchandising Lead
Kohl's Corp.
Rancho Santa Margarita, CA
08.2024 - Current
- Neatly and efficiently organize and stock departments with merchandise.
- Strong customer service to shoppers on all store operations.
- Supervise and coach both new and current associates in all merchandising and store operations.
- Efficiently unload truck shipments with merchandise and supplies.
- Quickly and efficiently fulfill orders for shipment.
- Assist all store associates in departments with high demand with a high attention to detail.
Operations Lead
Kohl's Corp.
Rancho Santa Margarita, CA
11.2019 - 08.2024
- Quickly and efficiently fulfill orders for shipments.
- Neatly transport and inspect materials and merchandise to and from trucks and stockrooms using pallet jack.
- Safely maintain, clean and organized stockroom while keeping great physical ability to lift materials for 8+ hours daily.
- Create detailed charts of shipment cancellations and accurate stockroom inventory using office software, as well as tracking and assistance with customer orders.
- Supervise and coach operations and department associates.
- Overnight management and leadership of associates.
- Sephora Operations.
EMT
Care Ambulance Service
Orange, CA
11.2019 - 11.2019
- EMT training
Retail Sales Associate
Kohl's Corp.
Rancho Santa Margarita, CA
10.2015 - 10.2019
- Strong customer service with merchandise and assistance.
- Quickly and efficiently fulfill orders for shipment.
- Maintain clean and accurate stockroom and floor departments.
- Detailed knowledge and assistance with payments and register tasks.
- Efficiently unload truck shipments of merchandise.
- High attention to detail with training of new associates.
Education
Associate of Science - Health Sciences
Saddleback College
Mission Viejo, CA08.2023
Associate of Arts - Social And Behavioral Sciences
Saddleback College
Mission Viejo, CA08.2023
Associate of Arts - Liberal Studies
Saddleback College
Mission Viejo, CA08.2023
No Degree - Occupational Skills Award in EMT
Saddleback College
Mission Viejo, CA05.2019
High School Diploma -
San Juan Hills High School
San Juan Capistrano, CA06.2016
Skills
- Customer Service
- Effective time management
- Great team player
- Strong leadership
- Adaptability
- High attention to detail
- Money handling
- Merchandise analytics
- Fast learner
- Multitasking
- Reliable
Certification
- EMT - Certified Emergency Medical Technician
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Merchandising Lead
Kohl's Corp.
08.2024 - Current
Operations Lead
Kohl's Corp.
11.2019 - 08.2024
EMT
Care Ambulance Service
11.2019 - 11.2019
Retail Sales Associate
Kohl's Corp.
10.2015 - 10.2019
Associate of Science - Health Sciences
Saddleback College
Associate of Arts - Social And Behavioral Sciences
Saddleback College
Associate of Arts - Liberal Studies
Saddleback College
No Degree - Occupational Skills Award in EMT
Saddleback College
High School Diploma -
San Juan Hills High School