COOPER LOUPELLE
Barrie,Canada
Summary
Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in any industry.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Craig's Trading Co.
01.2019 - Current
- Company Overview: www.instagram.com/craigstradingcompany
- Sole owner responsible for all business operations including but not limited to: managing daily agenda for a successful small business, ensuring efficient processes and quality services.
- Sourcing reclaimed product, cleaning, staging, and photographing of the product.
- Promoting business via social media to generate leads and maximize brand identity.
- Fulfillment (including shipping/courier services), and ongoing account maintenance of my customer profiles.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Researching trends and current innovations to determine competition and develop competitive pricing points.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Customer Service Representative
LCBO
01.2017 - 01.2019
- High-traffic customer service and sales role
- I was responsible for ensuring the safe and educational sale of LCBO products throughout the year, including very busy, peak holiday seasons
- I was required to exercise daily use of our POS, inventory control, and cash-out systems
- Inventory, stock, display, and promotion of trending products was also a daily responsibility
Education
Bachelor of Arts -
University of Guelph
Guelph12.2027
Graduated -
St. Joseph's High School
12.2015
Skills
- Business management and development
- Operations management
- Strategic planning
- Event planning
- Social media strategy
- Strong communication and interpersonal skills
- Fast learner
- Team player
- Hard working
- Motivated and dedicated
- Goal oriented and focused
Timeline
Small Business Owner
Craig's Trading Co.
01.2019 - Current
Customer Service Representative
LCBO
01.2017 - 01.2019
Graduated -
St. Joseph's High School
Bachelor of Arts -
University of Guelph
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