Savanna Walker
Feather & Root
Calgary,AB
3
years of professional experience
Dedicated and dependable professional with experience in customer service, business ownership, team leadership, and retail management. Skilled in building client relationships, managing daily operations, training staff, and delivering exceptional service. Strong communication, organization, and multitasking abilities with a proven ability to adapt quickly and contribute positively to any team
Work History
Owner & Licensed Esthetician
1 Year 2 Months- Founded and operated a professional esthetics business specializing in lash extensions, lash lifts and tints, brow laminations, and brow waxing.
- Provide personalized client consultations to assess individual needs and recommend appropriate treatments.
- Deliver high-quality esthetic services with a strong focus on precision, client comfort, and attention to detail.
- Maintain strict sanitation, hygiene, and infection control standards to ensure a safe and professional environment.
- Build and maintain strong client relationships through exceptional customer service and consistent results.
- Manage all aspects of daily business operations, including appointment scheduling, client communication, payment processing, and record keeping.
- Market services through social media and client referrals to grow and maintain a loyal customer base.
Boutique & Cafe Manager
2 Years 7 Months- Managed daily operations to deliver high-quality service and customer satisfaction.
- Recruited, interviewed, hired, and onboarded new team members.
- Trained and mentored staff on customer service standards, daily operations, and company procedures.
- Provided exceptional customer service, resolved customer concerns, and fostered a welcoming environment.
- Maintained store presentation and visual merchandising standards while ensuring the cafe operated efficiently.
- Monitored inventory levels, reduced product shortages, and supported overall business profitability through effective stock management.
Education
Esthetician - Esthetics
High School Diploma
Skills
Client Consultations
Exceptional Customer Service
Small business operations
Time Management
Verbal and written communication
Flexibility
Self-Motivated
Strong Work Ethic
Languages
English
Timeline
Owner & Licensed Esthetician
Feather & Root
05.2025 - CurrentRead More
Boutique & Cafe Manager
Blume
02.2023 - 09.2025Read More
Mc College
Esthetician from Esthetics
Read More
William E Hay
High School Diploma
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