Consuelo Tatiana Lopez
San Leandro
Summary
Proactive Warehouse Trainer with a strong focus on problem-solving and team collaboration. Experienced in implementing safety protocols and delivering effective training to maintain high operational standards.
Overview
13
13
years of professional experience
Work History
Warehouse Trainer
Nordstrom
Newark
09.2022 - Current
- Trained employees in ECOM on safe and efficient picking, sorting, packing, and shipping of items to meet customer timelines.
- Conducted HAZMAT and new hire onboarding classes to ensure comprehensive training and compliance.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Delivered training on safety protocols and warehouse operations to enhance employee readiness and safety awareness.
- Communicate efficiently with leaders throughout shift to ensure business needs are met.
- Cross Trained in (item prep, returns, inbound, reserve stock)
Admin Coordinator/Key Carrier
Marshalls
Fremont
04.2021 - 09.2022
- Supervised daily operations, ensuring adherence to store standards for customer service.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
- Managed inventory of office supplies, ordering materials to meet operational needs.
- Delivered exceptional customer service, effectively resolving issues to enhance customer satisfaction.
Fulfillment Lead/Merch Team Lead
Macys Department Store
Hayward
05.2019 - 04.2021
- Led daily fulfillment operations to ensure efficient order processing.
- Communicated effectively with customers regarding order status and inquiries.
- Assisted in developing visual displays for stores according to corporate guidelines.
Prestige Beauty Advisor
Ulta Beauty Inc.
San Leandro
10.2015 - 06.2018
- Guided customers in selecting beauty products and applying techniques to enhance their experience.
- Maintained product displays and organized merchandise on the sales floor.
- Assisted in inventory management and tracking stock levels effectively.
- Partnered with team members to consistently meet and exceed daily sales targets.
Planogram Team M
Target
Alameda
08.2013 - 09.2015
- Updated planograms to align with new product releases and seasonal changes, ensuring optimal product placement.
- Restocked store shelves, racks, and displays according to planograms, supporting inventory management and store presentation.
- Trained new team members on planogram standards and procedures, enhancing team knowledge and consistency in execution.
Education
High School Diploma -
Oakland High School
Oakland, CA06-2008
Skills
- Employee Training
- Documentation and Recordkeeping
- Microsoft Office
- Excel Proficient
- Problem Solving
- Effective Communication
Timeline
Warehouse Trainer
Nordstrom
09.2022 - Current
Admin Coordinator/Key Carrier
Marshalls
04.2021 - 09.2022
Fulfillment Lead/Merch Team Lead
Macys Department Store
05.2019 - 04.2021
Prestige Beauty Advisor
Ulta Beauty Inc.
10.2015 - 06.2018
Planogram Team M
Target
08.2013 - 09.2015
High School Diploma -
Oakland High School