Constanza Andrea Fuentes Forteza
Winnipeg
Summary
Dedicated dishwasher with a proven track record of maintaining pristine and sanitary kitchen environments. Recognized for efficiently supporting kitchen staff while consistently fulfilling dishwashing responsibilities punctually. Core strengths include reliability and teamwork, complemented by exceptional time management skills and keen attention to detail. Committed to contributing to seamless kitchen operations, elevating overall service quality, and embracing opportunities to learn new tools and skills to enhance customer service.
Overview
5
5
years of professional experience
Work History
Kitchen Helper
Mr. Sabroso Restaurant
09.2023 - 12.2024
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
House Cleaner
Hannah Soccol
06.2022 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Au Pair
Au PairCare
06.2021 - 06.2022
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed bilingual abilities in English through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Developed creative activities to encourage physical, social and emotional growth.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
Customer Service
SUBWAY
01.2020 - 05.2021
- Collaborated with team members to improve overall customer service experience.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Provided exceptional customer service, resolving complex issues promptly and effectively.
Education
Diploma - Business Administration
Red River Polytechnic College
04-2026
English for Science, Technology, Engineering, and Mathematics
University of Pennsylvania
01.2022
English for Career Development
University of Pennsylvania
01.2022
High School Diploma - undefined
Compañía de María Seminario
01.2020
Skills
- Detail-oriented customer service
- Provided professional customer service oriented to resolve client needs
- Assisted customers in resolving specific inquiries about products and services
- Delivered a dynamic and fast-paced work environment
- Ensured adherence to standards and policies for supply chain compliance, effective product rotation, and customer sales practices
- Multitasking Prioritizing Time Management
- Supported in the delivery of company-directed marketing promotions
- Handled cash, credit, and debit card transactions
- Manipulated devices from company products and processed customer payments accurately
- Adhered to the required Health and Safety guidelines protocols
- Organizational goal oriented
- Demonstrated a strong ability to work collaboratively as a key team player complemented by exceptional communication skills
- Maintained a positive attitude environment in the workplace
- Kept work environment clean and neat following manual procedures
- Followed proper procedures for ordering, clearance, signing, pricing labels, markups, and markdowns in products & merchandise
- Dishwashing
- Food handling
- Cleaning
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Kitchen Helper
Mr. Sabroso Restaurant
09.2023 - 12.2024
House Cleaner
Hannah Soccol
06.2022 - 06.2023
Au Pair
Au PairCare
06.2021 - 06.2022
Customer Service
SUBWAY
01.2020 - 05.2021
English for Science, Technology, Engineering, and Mathematics
University of Pennsylvania
English for Career Development
University of Pennsylvania
High School Diploma - undefined
Compañía de María Seminario
Diploma - Business Administration
Red River Polytechnic College
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