Constance Toews
Regina,SK
Summary
Dedicated administrative assistant with expertise in customer relations and proven ability to thrive in fast-paced environments. Detail-oriented and decisive, demonstrating strong judgment and effective multitasking skills. Capable of independently managing tasks or collaborating with teams to ensure timely and accurate completion of clerical duties.
Overview
36
36
years of professional experience
Work History
Client Services Member Representative
Crawford AND COMPANY
Waterloo
06.2022 - 01.2025
- Coordinated with internal departments to resolve client issues, enhancing client satisfaction.
- Collaborated with team members to streamline service delivery processes, ensuring consistent service quality.
- Processed claim forms and documentation for timely review and approval, facilitating prompt client reimbursements.
- Handled confidential documents according to established protocols to maintain security.
Administrative Assistant
Crawford and Company
Regina, Saskatchewan
06.2015 - 10.2021
- Coordinated meetings and scheduled appointments for executives and staff.
- Prepared and maintained confidential documents and reports for stakeholders.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed office supplies and inventory for efficient daily operations.
- Assisted in the implementation of new administrative procedures and tools.
- Supported team members with project tasks and administrative needs.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Administrative Assistant
Arcturus (Golden Mile Mall)
Regina, Saskatchewan
03.2012 - 06.2015
- Responded to inquiries via phone, email, and in-person communication promptly.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Supported team members with project tasks and administrative needs.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Administrative Assistant
Regina Open Door Society
Regina, Saskatchewan
03.2010 - 10.2011
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Coordinated meetings and scheduled appointments for executives and staff.
- Responded to inquiries via phone, email, and in-person communication promptly.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed office supplies and inventory for efficient daily operations.
Executive Assistant to the President
Dutch Industries
Pilot Butte, Saskatchewan
06.1989 - 03.2004
- Coordinated executive schedules and managed appointments for President of Dutch Industries.
- Organized company events and meetings, ensuring seamless logistics and communication.
- Drafted and edited correspondence, reports, and presentations for executive review.
- Maintained office supplies inventory to streamline procurement processes.
- Developed efficient filing systems for improved document organization and retrieval.
- Managed confidential correspondence for President, ensuring discretion and security. on behalf of President.
- Greeted visitors and provided assistance in President's office.
Education
Some College (No Degree) - Human Resources Management
Saskatchewan Polytechnic
Regina, SKDegree Title -
School
Skills
- Data entry and document control
- Customer service and support
- Confidentiality assurance
- Problem solving and research
- Budget management
- Team collaboration
- Bookkeeping
Activities
I have been a volunteer tutor for Canadian newcomers, especially refugess, For twenty years I have offered my time to the Regina Central Library Literacy Unit.
I am a foster parent to pregnant cats and orphan kittens with Regina Street Cats
I spent thirty years as a customer service specialist, first with Lakeview Gardens and then with Unique Garden and Landscape
Languages
English
Professional
German
Limited
My References
- Erica Soriky - Crawford and Company
- Chris McGregor, Adjuster - Crawford and Company
- Pat Shaw,
Timeline
Client Services Member Representative
Crawford AND COMPANY
06.2022 - 01.2025
Administrative Assistant
Crawford and Company
06.2015 - 10.2021
Administrative Assistant
Arcturus (Golden Mile Mall)
03.2012 - 06.2015
Administrative Assistant
Regina Open Door Society
03.2010 - 10.2011
Executive Assistant to the President
Dutch Industries
06.1989 - 03.2004
Some College (No Degree) - Human Resources Management
Saskatchewan Polytechnic
Degree Title -
School