Constance Ramteemal
Grande Prairie,AB
Summary
Law enforcement professional with 20 years in policing. Skilled in administration, human relations and a desire to deliver exceptional customer service. Effective in compiling information and writing reports. Highly personable with a talent for gaining trust.
Overview
29
29
years of professional experience
Work History
Integrity Services Investigator
Service Canada
12.2018 - Current
- Assess client's needs, assists with forms and applications, and direct them to other resources, when necessary.
- Aware of other provincial programs and their processes within the community.
- Conduct interviews to detect fraud and misuse of employment insurance claims.
- Create cases in database, document actions, write reports and make recommendations.
- Manage a demanding calendar effectively.
- Works well with co-workers, supervisors and managers.
Peace Officer
Royal Canadian Mounted Police
12.1995 - 04.2016
- Experience in administrative tasks; direct calls, answer inquiries, manage a demanding calendar, prepare correspondence and documents, scanning, sending emails, filing, sorting mail, data entry.
- Solid keyboarding and computer skills; knowledgeable in PIRS, PROS, JOIN, CPIC.
- Provided excellent customer service while on front reception counter; assessing and analyzing client's needs, assist with applications and forms and provided direction.
- Created and entered new files in database linking subjects and reports.
- Solid understanding of the court process; typed and prepared subpoenas, informations, served documents and forwarded to court.
- Prepared court files for disclosure, track first appearances, reserve pleas and trials; document outcomes accurately.
- Liaised with Crown Prosecutors office on cases, updated clients on status of file.
- Operated portable communication devices; dispatched calls for service.
- Mentored new cadet; provided guidance, direction and assisted new recruits with files.
- Demonstrated skill in documentation and report writing.
- Understanding of human resources and finance principles, concepts, and practices; hiring and onboarding.
Education
Certificate - Policing
Royal Canadian Mounted Police Training Academy
Regina, SKBachelor of Education - Primary Education, K-3
Memorial University of Newfoundland
St John's, NLCertificate - Human Resources Management Essentials Certificate
Grande Prairie Regional College
Grande Prairie, AB06-2018
Skills
- Experience working in a fast-paced environment demanding strong organizational and time management
- Excellent interpersonal and communication skills, both verbal and written
- Exceptional attention to detail; thorough, meticulous, able to ensure accuracy
- Works well independently and in a team setting
- Strong work ethic, reliable, task and results oriented
Timeline
Integrity Services Investigator
Service Canada
12.2018 - Current
Peace Officer
Royal Canadian Mounted Police
12.1995 - 04.2016
Certificate - Policing
Royal Canadian Mounted Police Training Academy
Bachelor of Education - Primary Education, K-3
Memorial University of Newfoundland
Certificate - Human Resources Management Essentials Certificate
Grande Prairie Regional College
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