Consolata Ugboko
Montreal,QC
Summary
Experienced director with regional oversight and strong project management and decision-making skills. Possesses comprehensive knowledge of telecommunications, mobile network operations, global negotiations, partnerships, digital market penetration strategy, global business development, team management and coordination, and stakeholder representation. Highly skilled at coordinating account managers, technical resources, operations and commercial negotiations in securing and managing partnerships that contribute substantially to the bottom line.
Overview
19
19
years of professional experience
1
1
Language
Work History
Regional Carrier Relations Director
RouteSMS (Route Mobile Ltd.)
01.2022 - Current
- Work closely with organizational leadership and the board of directors to build an operational strategy for the region.
- Leverage professional networks and industry knowledge to identify potential partners and negotiate lucrative contracts across various business segments. (A2P, P2A, RCS and Mobile Identity)
- Facilitate cross-functional collaboration for improved decision-making, partner onboarding and business continuity within the organization.
- Improve project efficiency with strategic planning, resource allocation, and time management practices.
Founder/Lead Consultant
ATP- African Telecom Partners
08.2018 - 12.2021
- Developed strong partnerships with 3 international businesses to allow for collaboration and more significant opportunities for growth.
- Negotiated contracts on their behalf with the 4 major networks in Nigeria as well as a key bank and a logistics company, managed planning, technical connectivity, project outcomes and onboarding
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
Group Head of International Roaming and Messaging
Globacom
09.2005 - 08.2018
- Grew global partnerships to over 600 in 11 years across 3 Globacom networks ensuring worldwide seamless worldwide connectivity for customers, by coordinating personnel, technical resources, marketing and promotional relations.
- Coordinated cross-functional teams to implement new roaming services, enhancing mobile customer experience while travelling abroad and increasing revenues YoY by 10-45%.
- Exceeded business goal of 25% market share in a market of 4 networks despite starting 2 years after competition
- Conducted regular audits on own network, and partner networks, ensuring optimal network performance. This led to the detection of 200k Euros fraud which was fully recovered.
Education
DIGITAL MARKETING LEADERSHIP - Digital Marketing
AVADO LEARNING (Partnership With GOOGLE)
London, UK 07.2015
LEADING AND MANAGING - Management And Leadership
THUNDERBIRD SCHOOL OF GLOBAL MANAGEMENT
ARIZONA, UNITED STATES 05.2013
B.Sc. - Microbiology
AMBROSE ALLI UNIVERSITY
Edo State, Nigeria 04.1994
Skills
- Global Partnerships & Alliances
- Sales & Business Development
- Contract Negotiation & Management
- Team Leadership
- Strategic Planning
- Project Management
- Market Analysis
- People Management
- Data Analysis & Management
- Customer Relationship Management
- Operations Management
- Verbal and written communication
Accomplishments
- Launched direct messaging connectivity to the 4 major networks in Nigeria in a record time 6 months.
- Detected and documented a fraud during a network audit and recovered the full amount of 200k Euros from the perpetrator on behalf of Globacom.
- Collaborated with a team of 2 to launch roaming in green field network in Ghana in less than 6months, covering technical architecture, and network roll out.
- Led team of 9 at Globacom to launch data roaming 2 years ahead of competition in Nigeria despite getting our license 2 years after they launched.
- Led team of 9 at Globacom to launch the first Prepaid roaming service in Nigeria and West Africa as a whole.
Languages
English
Native or Bilingual
French
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveTeam Building / Company RetreatsPersonal development programsPaid time offHealthcare benefitsTimeline
Regional Carrier Relations Director
RouteSMS (Route Mobile Ltd.)
01.2022 - Current
Founder/Lead Consultant
ATP- African Telecom Partners
08.2018 - 12.2021
Group Head of International Roaming and Messaging
Globacom
09.2005 - 08.2018
DIGITAL MARKETING LEADERSHIP - Digital Marketing
AVADO LEARNING (Partnership With GOOGLE)
LEADING AND MANAGING - Management And Leadership
THUNDERBIRD SCHOOL OF GLOBAL MANAGEMENT
B.Sc. - Microbiology
AMBROSE ALLI UNIVERSITY