Conor Poustie
Prince George
Summary
Dynamic and results-driven professional with extensive experience in hospitality management at Prince George Golf Club. Proven track record in enhancing customer satisfaction and driving sales growth through effective staff training and menu development. Skilled in health and safety compliance, fostering a positive work environment, and optimizing operational efficiency.
Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in Food industry.
Overview
16
16
years of professional experience
Work History
Pub Supervisor
Prince George Golf Club
08.2022 - 11.2025
- Oversaw daily operations, ensuring high service standards and customer satisfaction.
- Trained and mentored staff on effective service techniques and club policies.
- Developed and implemented promotional events to enhance member engagement and revenue.
- Managed inventory control, optimizing stock levels to minimize waste and costs.
- Collaborated with kitchen staff to coordinate menu offerings based on seasonal availability.
- Maintained compliance with health and safety regulations throughout the clubhouse operations.
Restaurant Manager
Red Robin
08.2020 - 08.2022
- Led daily operations, ensuring efficient restaurant workflow and exceptional guest experiences.
- Managed staff schedules, optimizing labor costs while maintaining service standards.
- Implemented training programs, enhancing team performance and customer service skills.
- Streamlined inventory management processes, reducing waste and improving supply efficiency.
- Fostered a positive work environment through effective team communication and conflict resolution strategies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Assistant Manager
Chimos Medditeranian Grill
10.2017 - 06.2022
- Led team in implementing process improvements, enhancing operational efficiency and service delivery.
- Developed training materials and conducted sessions for onboarding new staff, improving retention rates.
- Streamlined inventory management system, reducing discrepancies and ensuring accurate stock levels.
- Analyzed customer feedback to refine service protocols, elevating overall customer satisfaction scores.
Cook
Ramada Hotel
07.2015 - 11.2017
- Managed food preparation and cooking processes for diverse menu items.
- Oversaw kitchen staff, ensuring adherence to safety and hygiene standards.
- Developed new recipes, enhancing menu offerings to meet guest preferences.
- Streamlined kitchen operations, improving efficiency and reducing waste.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Commercial Diver
Water Teck Diving
03.2010 - 03.2014
- Executed underwater inspections to assess structural integrity of submerged infrastructure.
- Operated and maintained diving equipment, ensuring optimal performance and safety standards.
- Collaborated with team members to develop dive plans based on project requirements and environmental conditions.
- Conducted site assessments to identify potential hazards and mitigate risks during diving operations.
- Maintained and checked diving equipment for functionality and safety.
Education
High School Diploma -
Mackenzie Secondary
Mackenzie, BC07-2000
Diver Certification - Diving
Dive Safe
Campbell River, BC04-2000
Skills
- Health and safety compliance
- Staff management
- Sales growth
- Menu development
- Customer service
- Problem-solving
- Time management
- Customer relationship building
- Training and mentoring
- Supervisory experience
- Menu updating
- Quality control
- Staff training
Languages
English
Full Professional
Interests
- Playing Sports
- Kayaking
- Camping
- Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Pub Supervisor
Prince George Golf Club
08.2022 - 11.2025
Restaurant Manager
Red Robin
08.2020 - 08.2022
Assistant Manager
Chimos Medditeranian Grill
10.2017 - 06.2022
Cook
Ramada Hotel
07.2015 - 11.2017
Commercial Diver
Water Teck Diving
03.2010 - 03.2014
High School Diploma -
Mackenzie Secondary
Diver Certification - Diving
Dive Safe